Burdekin Shire Council delivers more with less

Burdekin Shire Council is delivering more value for money to its ratepayers than other Category 3 councils in the state, according to Chief Executive Officer Matthew Magin.

Mr Magin said the past 12 months for Council had been all about ensuring value for money for Burdekin ratepayers.

“When we compared Burdekin Shire Council to other Category 3 councils I was very pleased to see how well our team is doing overall,” he said.

“These comparisons provide us with a benchmark and one of the comparisons we did was the number of residents per full-time employees.

“The Burdekin Shire has 80.76 residents per employee, the second highest in this category, with only Mareeba ahead of us at 92.99 residents per full-time employee.

“This shows we are punching well above our weight and further highlights just how well managed our organisation is becoming.

“Our productivity is improving and that is delivering value for money to our ratepayers.”

Mr Magin said residents were also beginning to appreciate the work done by the Council team.

“We have been monitoring complaints and compliments coming in to Council and it’s fantastic to see that compliments are overtaking complaints,” he said.

“In the first quarter of this year complaints had dropped when compared to the same quarter last year and compliments doubled.

“Our team is putting our customers first and that is being acknowledged by residents.”

Mr Magin said further savings had been found throughout the organisation through better use of facilities and resources.

“Our management team began a journey last year of looking for a five per cent productivity dividend each year to ensure we are delivering quality service for our residents,” he said.

“It’s all about working smarter with the resources we have and I’m proud of what our team has achieved to date.”

The Burdekin Shire Council Budget will be brought down on Tuesday, June 23, 2015.

 

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