The Queensland Government has introduced new pool safety laws aimed at further reducing the incidences of drowning and serious immersion injuries of young children in swimming pools. These laws affect new and existing pools. Pool owners have until 30 November 2015 to comply with the new pool safety laws, or earlier if they sell or lease their property before this time.
Our Certification Team are able to provide Pool Safety Inspections to produce a Form 23 Pool Safety Certificate.
For the cost of this service please refer to the Council Fees and Charges using the link below (search for Pool Safety Certificate):
- Fees and Charges 2014-2015 - (pdf 222.98 kB)
Who to Contact
To book a Pool Safety Inspection please use any of the following contact methods and a Customer Service Officer will be able to help.
Please contact the Customer Service Centre using the Online Contact Form.
You can also contact the Customer Service Centre using one of the following methods.
|Customer Service Centre|
|Location||145 Young Street,|
Ayr Qld 4807
|Postal Address||PO Box 974|
Ayr Qld 4807
|Opening hours||8am – 5pm, Monday to Friday (except Public Holidays)|
|Phone||(07) 4783 9800 – Business hours|
(07) 4783 9800 – After hours (the same number)
|Fax||(07) 4783 9999|
|SMS||0437 886 008|
|Online||Use the Online Contact Form|
|Building Certification and Plumbing Officers|
|Early Opening||Please phone (07) 4783 9942 if you need access the Building and Plumbing Department between 7am – 8am, Monday to Friday.|
|For all media enquiries please email|
|Compliments and Complaints|
|The Burdekin Shire Council is committed to an open and friendly relationship with members of our community. Whether you’re telling us what we do well, or how we can improve, your feedback is important to us.If you would like to provide a compliment or complaint regarding actions or decisions made by Council, or by one of our councillors or officers, please visit the|
> Complaints, compliments and suggestions page.
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