Roads, Drainage and Footpaths

Council has a Five Year Works Implementation Program and Annual Works Program for Roadworks.

Council’s Engineering Department, through its Design Office and Construction Workforce, aims to complete annual jobs such as Road Construction, Drainage jobs, Installation of Roundabouts, Footpath and Bikeway construction, just to mention a few.

  • Drainage

    Council has a large kerbing and channelling, underground drainage and open drain network across the Shire. To report blockages, failures or other general drainage matters, please contact Council's Customer Service Centre on 07 4783 9800.

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    Council has a large network of kerbing and channelling, underground drainage and open drains across the Shire.  To report blockages, failures or other general drainage matters, please contact Council’s Customer Service Centre on 07 4783 9800.

     

     

  • Easements

    An easement is a legal right that enables Council to utilise an area of a person's property for a defined purpose eg. water supply, sewerage, access or drainage.

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    An easement is a legal right that enables Council to utilise an area of a person’s property for a defined purpose, e.g. water supply, sewerage, access or drainage.  The land remains the property of the owner, however, there will be restrictions on what activities can be undertaken on the easement itself.  Particulars of the restrictions are contained in an Easement Document (copies of which may be obtained from the Department of Natural Resources and Mines (DNRM)).

    The restrictions usually state that the parcel of land must be kept free and open at all times, meaning that the land which is the subject of the easement, should be readily accessible in the event that maintenance or repairs are required.  The restrictions also usually state that no buildings are to be constructed on the easement.  Again, these restrictions depend on the covenants in the Easement Document.

    For drainage easements, Council will provide the landowner with a supply of herbicide to control weeds. The supply is enough for to allow for one (1) spray of the easement per year. Requests for herbicide can be made to Council’s Customer Service Centre on 07 4783 9800.

  • Footpaths and Bikeways

    Council has developed a plan aiming to provide residents with safe pedestrian access around the townships by linking existing footpaths and bikeways with new footpaths and bikeways in each of the urban areas.

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    Dual use Footpath/Bikeway through Plantation Park, Ayr

     

    Council has developed a plan aiming to provide residents with safe pedestrian access around the townships by linking existing footpaths and bikeways with new footpaths and bikeways in each of the urban areas.

    In partnership with the Burdekin Be-Active Committee, Council continues to develop the network providing residents with walking/exercise routes to promote health and well being.

    Each year Council budgets to increase or upgrade this network.

    Residents are encouraged to report any defects or trip hazards or suggested improvements by contacting Council’s Customer Service Centre on 07 4783 9800.

  • Gates and Grids

    Permits for the erection of gates and grids for the control of livestock on Council's road network. Local Law No. 24 - Gates and Grids.

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    Council issues permits for the erection of gates and grids primarily for the control of livestock on Council’s road network.  Council’s Local Law No 24 regulates the conditions and approvals pertaining to gates and grids.

    Local Law 24 Gates and Grids

  • Main Roads

    Through negotiation with the Department of Main Roads, Council is responsible for the maintenance of a number of Main Roads within the Burdekin Shire under the Road Maintenance Performance Contract (RMPC).

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  • Rail crossing lights and boom gates

    If you come across a QR National Rail Crossing or Wilmar Rail Crossing which has continually flashing or faulty lights and/or boom gates please call the free 24 hour emergency hotline. QR National Rail Crossings on 1800 079 303. Wilmar Rail Crossings on 1800 740 855.

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    QR National Rail Crossings

    QR National Rail Crossing Sign

    If you come across a QR National rail crossing which has continually flashing or faulty lights and/or boom gates please call the free 24 hour emergency hotline on 1800 079 303.

    At QR National rail crossings, there is a yellow sign with black printing on each set of railway crossing lights which identifies the crossing number.  Please quote this crossing number to the operator when reporting faults or safety incidents.

     

     

    Wilmar Rail Crossings

    Wilmar Railway Crossing Sign

    If you come across a Wilmar rail crossing which has continually flashing or faulty lights please contact the Wilmar Rail Traffic Emergency Line on 1800 740 855 and follow the prompts.

  • Burdekin Bridge

    Road Closures

    Road closures due to flooding or construction works.

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    All road closures will be displayed on the home page of our website.

    Road Closures for Public Works

    Public Works requiring full, partial or temporary road closures affecting traffic flow on Council roads will be available to the community via our website or by calling the Customer Service Centre on 07 4783 9800.

    Council has an annual Works Program which outlines major and minor construction works as adopted by Council for the current financial year.

    Road Closures for Flooding Events

    Local road closures associated with flooding events will be available to the community via our website or by calling the Customer Service Centre on 07 4783 9800.

    Road closures and conditions on the Bruce Highway and other state controlled roads are available on the 131940 traffic & traveller information website or by phoning 131940.

    Temporary Road Closures for Community Events

    Council holds a policy relating to temporary closure of roads associated with community events. Click here to view the policy.

  • Roads

    Council has a Five Year Works Implementation Program and Annual Works Program for Roadworks. Council’s Engineering Department, through its Design Office and Construction Workforce, aims to complete annual jobs such as Road Construction, Drainage jobs, Installation of Roundabouts, Footpath and Bikeway Construction to mention a few. Any enquiries with regard to construction jobs should be directed to Council’s Customer Service Centre on (07) 4783 9800.

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    Overview

    Council provides a Customer Service System that enables residents or visitors to our Shire to register problems with roads, drainage, public conveniences, footpaths and cycleways within the Council’s jurisdiction and arrange to have these fixed.

    This service does not include problems within private property.

    The after hours service relies on phone calls initially being placed to the Customer Service Centre which are then relayed to the after hours service provider by following the keypad instructions in the recorded message.

    Who to Contact

    If you have noticed a problem with the roads or other infrastructure …

    Please contact the Customer Service Centre using the Online Contact Form.

    You can also contact the Customer Service Centre using one of the following methods.

    Customer Service Centre
    Location 145 Young Street,
    Ayr QLD 4807
    Postal Address PO Box 974
    Ayr QLD 4807
    Opening hours 8am – 5pm, Monday to Friday (except Public Holidays)
    Phone (07) 4783 9800 – Business hours
    (07) 4783 9800 – After hours (the same number)
    Fax (07) 4783 9999
    SMS 0437 886 008
    Email
    Online Use the Online Contact Form
     
    Building Certification and Plumbing Officers
    Early Opening Please phone (07) 4783 9942 if you need access the Building and Plumbing Department between 7am – 8am, Monday to Friday.
  • Roads & Footpaths Maintenance – Service Levels

    Council’s adopted Levels of Service for the maintenance of Sealed Roads and Footpaths, Unsealed Roads and Drainage.

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    Overview

    Council’s adopted Levels of Service for the maintenance of Sealed Roads & Footpaths, Unsealed Roads and Drainage are available for review.

    Requesting a Maintenance Issue

    Council provides a Customer Service System that enables residents or visitors to our Shire to register problems with roads, drainage, public conveniences, footpaths and cycleways within the Council’s jurisdiction and arrange to have these fixed.

    This service does not include problems within private property.

    The after hours service relies on phone calls initially being placed to the Customer Service Centre which are then relayed to the after hours service provider by following the keypad instructions in the recorded message.

    Who to Contact

    If you have noticed a problem with the roads or other infrastructure …

    Please contact the Customer Service Centre using the Online Contact Form.

    You can also contact the Customer Service Centre using one of the following methods.

    Customer Service Centre
    Location 145 Young Street,
    Ayr QLD 4807
    Postal Address PO Box 974
    Ayr QLD 4807
    Opening hours 8am – 5pm, Monday to Friday (except Public Holidays)
    Phone (07) 4783 9800 – Business hours
    (07) 4783 9800 – After hours (the same number)
    Fax (07) 4783 9999
    SMS 0437 886 008
    Email
    Online Use the Online Contact Form
     
    Building Certification and Plumbing Officers
    Early Opening Please phone (07) 4783 9942 if you need access the Building and Plumbing Department between 7am – 8am, Monday to Friday.
  • Street Lights

    Installation or Maintenance of Street Lights If you would like a street light installed in your street please ring Council's Customer Service Centre on 4783 9800. Existing street lights in your street which are broken or faulty are the responsibilty of Ergon. To report a broken or faulty light you have two options:- Ring 13 [...]

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    Installation or Maintenance of Street Lights

    If you would like a street light installed in your street please ring Council’s Customer Service Centre on 4783 9800.

    Existing street lights in your street which are broken or faulty are the responsibilty of Ergon. To report a broken or faulty light you have two options:-

    1. Ring 13 10 46 and report the problem to Ergon; or
    2. Ring Council’s Customer Service Centre on 4783 9800 and we will send an email to Ergon on your behalf.

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