General Details

The Customer Service Centre offers a wide variety of services to the residents of the Burdekin Shire. From general enquiries, customer requests, building and plumbing applications, animal registrations, licence and permit applications to rates payments. The Customer Service Centre has friendly staff waiting to help.

The Customer Service Centre is open from 8:00am to 5:00pm Monday to Friday to help with all customer enquiries.

The Customer Service Centre is committed to providing the best possible service to our customers and to ensure all matters are dealt with in a professional manner by our friendly, informative and willing to help staff.

Customer Service Charter

Areas of Responsibility

  • General Enquiries
  • Customer Requests for Service
  • Building Applications advice and services
  • Plumbing Application advice and services
  • Dog and Cat Registrations
  • Rates payments and advice
  • General payments
  • Community Information
  • Licence and Permit Applications

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