Overview

The kerbside waste service for the Burdekin Shire is either a Three-Bin Service or a Two-Bin Service.  The map defining the service areas is held in Council’s Environment and Health Section.

The Two-Bin Service consists of:-

A 140 litre kerbside refuse service, or alternatively a 240 litre service (bin with red lid)* collected weekly.

A 240 litre kerbside recycling service (bin with yellow lid) collected fortnightly.

The Three-Bin Service includes the following in addition to the above service:-

A 240 litre kerbside green waste service (bin with light green lid) collected on alternate fortnights.

* Residents may request to change to the 240 litre general waste bin.  The larger bin will incur a higher charge.

Details

Council will charge all residents within the defined service area for waste services.

Council will provide waste services to occupied land only.

The owner or occupier of any residential premises, land or structure within the defined service area that is capable of producing waste will be levied a waste service charge.  The type of waste service charge will depend on whether the premise is located within a Three-Bin Service a Two-Bin Service area.

Fees

Waste Collection Fees are determined annually at the Budget Meeting of the Burdekin Shire Council.  To determine current fees applicable to the following waste services available, please refer to Council’s Revenue Statement 2016-2017 attached in Reports, Budgets and Plans:-

140L Rural Residential 2 Bin Service
 240L Rural Residential 2 Bin Service  
140L Residential 3 Bin Service
240L Residential 3 Bin service
240L Commercial 2 Bin Service
240L Commercial 3 Bin Service
140L Multiple Residential 2 Bin Service
240L Multiple Residential 2 Bin Service 
Multiple Residential Green Waste Service as determined by Council authorised officer and in proportion to residences serviced
Additional 140L Residential Refuse Bin
Additional 240L Residential Refuse Bin
Additional 240L Commercial Refuse Bin
Additional Residential Recycle Bin
Additional Commercial Recycle Bin Additional Green Waste Bin
 

Who to contact

For more information on waste collection charges…

Please contact the Customer Service Centre using the Online Contact Form.

You can also contact the Customer Service Centre using one of the following methods.

Customer Service Centre

Location145 Young Street,
Ayr Qld 4807
Postal AddressPO Box 974
Ayr Qld 4807
Opening hours8am – 5pm, Monday to Friday (except Public Holidays)
Phone(07) 4783 9800 – Business hours
(07) 4783 9800 – After hours (the same number)
Fax(07) 4783 9999
SMS0437 886 008
Email
OnlineUse the Online Contact Form

Building Certification and Plumbing Officers

Early OpeningPlease phone (07) 4783 9942 if you need to access the Building and Plumbing Department between 7am – 8am, Monday to Friday.

Media Enquiries

For all media enquiries please email

Compliments and Complaints

The Burdekin Shire Council is committed to an open and friendly relationship with members of our community. Whether you’re telling us what we do well, or how we can improve, your feedback is important to us.If you would like to provide a compliment or complaint regarding actions or decisions made by Council, or by one of our councillors or officers, please visit the
> Complaints, compliments and suggestions page.

Privacy Notice

We will only use personal information provided in your email to address the subject matter of your email. This may involve passing on your email to other areas within the council. We will not disclose your personal information to other government agencies, organisations or anyone else unless one of the following applies:

  • you consented to the disclosure
  • you would have a reasonable expectation that your personal information would be disclosed
  • it is required or authorised by law
  • it will prevent or lessen a serious threat to somebody’s life or health; and
  • the disclosure is reasonably necessary for a law enforcement activity.

Your email address details will not be added to a mailing list. Email messages may be monitored by our information technology staff for system trouble-shooting and maintenance purposes.

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