Waste Collection

Waste Bins

Waste is collected from the kerbside once a week for domestic and commercial premises.

All households in the towns of Ayr, Home Hill, Brandon, Giru, and Alva have a three bin system.

  • Red Lid – General Waste – Collected each week
  • Yellow Lid – Recyclable Waste – Collected fortnightly
  • Green Lid – Green Waste – Collected fortnightly,  on the alternate week to the recycling bin.

Rural households areas have a two bin system.

  • Red Lid – General Waste – Collected each week
  • Yellow Lid – Recyclable Waste – Collected fortnightly

Check the collection day for your area using one of the following methods.

The following provides more information about these services.

  • 3 Bin Kerbside Waste Collection Service – Information

    The three bin system encourages residents to recycle and reduce the amount of green waste ending up in landfill which has long term benefits to the community and extends the life of our landfill areas.

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    Council adopted a three bin waste management system which commenced with the new contract on 1st July 2009.

    As of 1 July 2009, the Burdekin Shire Council extended recycling to all households in the waste collection area.

    All households in the towns of Ayr, Home Hill. Brandon, Giru, and Alva were provided with an additional green waste service.

    Each residential property in these towns have been provided with three wheelie bins -

    • one for general waste
    • one for green waste
    • one for recyclable items

    The new 3 bin system encourages Burdekin Shire residents to recycle and reduce the amount of green waste ending up at our landfill which has long term benefits to the community and the life of our landfill areas.

    The scheme will halve the amount of waste going into landfill, cut greenhouse emissions, and save ratepayers money.

    The three-bin system is current ‘best practice’ in the area of waste management. The council is demonstrating its commitment to good environmental practices by becoming the first local government in North Queensland to adopt this system.

    How does it work?

    • All households in the waste area received new bins for general garbage. The smaller 140-litre bins have red lids.
    • In the towns of Ayr, Home Hill, Brandon, Giru, and Alva the existing 240-litre garbage bins will be change to a light green lid and be for green waste.
    • The 240-litre recycling bins (yellow lid) will continue to be used for recyclable items such as paper, cardboard, glass and plastic.

    When are bins  collected?

    • General waste bins are collected once a week.
    • Recyling bins are collected once a fortnight.
    • Green waste bins are collected fortnightly, on the alternate week to the recycling bin.

    Find out when your bins will be collected.

    Why are we doing this?

    • Landfills are costly for communities to construct and manage. Removing green waste and other recyclables will potentially double the life of our landfill and delay these costs for your community.
    • When green waste breaks down in landfills, it generates methane – a potent greenhouse gas that contributes to global warming.
    • Every tonne of green waste that we devert from landfill saves around one-third of a tonne of greenhouse emissions into the atmosphere. This will qualify council for greenhouse emission credits.
    • Diverting green waste out of our landfill will save the shire money when the State Government introduces its planned Landfill Tax.

    Why the smaller rubbish bins?

    About half of what goes into local rubbish bins, on average, is green waste. As well, a high proportion of recyclable material is going into general waste bins. A small garbage bin will be adequate if residents fully utilise their green waste bin and recycling bin.

    What is green waste?

    Plant material from the garden.

    What will happen to the green waste?

    Council is investigating several options, including recycling green waste into graden mulch or agricultural compost, or using it as a fuel for co-generation.

    Why Now?

    Council’s current waste management contract started on 1 July 2009. It was appropriate and timely to improve the waste removal service as part of the  eight-year contract.

    What can I do if the 140L waste bin is not adequate for my family/business?

    If you find that this size is not adequate, then a 240 litre bin can be requested for an addition cost. Residents may also request an additional recycle bin for an additional cost. Costs are available from Council.

    Who to Contact

    For more information about your waste collection service …

    Please contact the Customer Service Centre using the Online Contact Form.

    You can also contact the Customer Service Centre using one of the following methods.

    Customer Service Centre
    Location145 Young Street,
    Ayr QLD 4807
    Postal AddressPO Box 974
    Ayr QLD 4807
    Opening hours8am – 5pm, Monday to Friday (except Public Holidays)
    Phone(07) 4783 9800 – Business hours
    (07) 4783 9800 – After hours (the same number)
    Fax(07) 4783 9999
    SMS0437 886 008
    Email
    OnlineUse the Online Contact Form
    Building Certification and Plumbing Officers
    Early OpeningPlease phone (07) 4783 9942 if you need access the Building and Plumbing Department between 7am – 8am, Monday to Friday.
    Media Enquiries
    For all media enquiries please email
    Compliments and Complaints
    The Burdekin Shire Council is committed to an open and friendly relationship with members of our community.  Whether you’re telling us what we do well, or how we can improve, your feedback is important to us.

    If you would like to provide a compliment or complaint regarding actions or decisions made by Council, or by one of our councillors or officers, please visit the
    > Complaints, compliments and suggestions page.

    Privacy Notice

    We will only use personal information provided in your email to address the subject matter of your email. This may involve passing on your email to other areas within the council. We will not disclose your personal information to other government agencies, organisations or anyone else unless one of the following applies:

    • you consented to the disclosure
    • you would have a reasonable expectation that your personal information would be disclosed
    • it is required or authorised by law
    • it will prevent or lessen a serious threat to somebody’s life or health; and
    • the disclosure is reasonably necessary for a law enforcement activity.

    Your emal address details will not be added to a mailing list. Email messages may be monitored by our information technology staff for system trouble-shooting and maintenance purposes.

  • 3 Bin Kerbside Waste Collection Service – What waste goes where?

    Red lid-for general waste, yellow lid for recycling, green lid for garden waste

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    RED LID

    For waste material which cannot be recycled or composted

    GARBAGE ONLY

    • Food Waste
    • General Waste
    • Non Recyclable Packages

    Your red lidded bin will be collected weekly

    ACCEPTABLENOT ACCEPTABLE
    • Household waste
    • Plastic bags and other non recyclable plastics
    • Packaging material e.g. bubble wrap and polystyrene foam
    • Disposable nappies
    • Crockery, ceramics and pyrex
    • Light globes and tubes
    • Mirrors and broken glass
    • Cigarette butts
    • Kitty Litter
    • Recyclable materials – put them in the yellow lidded bin
    • Car parts and batteries
    • Paints, solvents, motor and cooking oils
    • Asbestos or other hazardous material
    • Concrete, bricks, timber
    • Soil and rock (large amounts)
    • Gas bottles or fire extinguishers

    Helpful Hints

    • DO NOT overfill bins – the lid must close fully.
    • Bins should be out at the kerbside the night before collection.
    • Choose recycled goods when shopping.
    • Avoid buying over packaged products.

    YELLOW LID

    For material which can be recycled

    • Glass bottles and Jars
    • All Plastic Containers
    • Aluminium, Steel and Aerosol Cans (empty)
    • Cartons – Milk, Juice etc (flattened)
    • Paper, Cardboard (flattened), Newspaper and Magazines

    NO PLASTIC BAGS, CLING FILM, CERAMICS, BUILDING MATERIAL OR HOUSEHOLD WASTE

    Your yellow lidded bin will be collected fortnightly

    ACCEPTABLENOT ACCEPTABLE
    • Glass bottles and jars
    • Aluminum, steel and aerosol cans (empty)
    • All plastic containers – EXCEPT PLASTIC BAGS
    • Cartons – egg, milk, juice, etc (flattened)
    • Paper, cardboard (flattened)
    • Newspaper, books and magazines
    • Old letters and junk mail
    • Telephone books
    • Plastic bags
    • Plastic toys
    • Windows and mirrors
    • Light globes and tubes
    • Bubble wrap, polystyrene foam or other packaging material
    • Crockery, ceramics, pyrex or porcelain
    • Syringes
    • Scrap metal and appliances
    • Garden organics or foodscraps

    Helpful Hints

    • Remove all caps and lids from jars and bottles.
    • Wash and squash containers and cans.
    • NO plastic bags.
    • NO sharp, hazardous or rotting waste.

    GREEN LID

    For compostable garden waste

    GARDEN WASTE ONLY

    • Leaves
    • Branches
    • Lawn Clippings

    Your green lidded bin will be collected fortnightly
    (Alternate week to your yellow recycling bin)

    ACCEPTABLENOT ACCEPTABLE
    • Grass clippings
    • Leaves
    • Prunings, twigs and small branches

     

    • Plastic bags
    • Treated timber
    • Plant pots
    • Garden hoses
    • Sand, soil or rock
    • Pavers and bricks
    • Fruit and vegetable scraps
    • Food and meat scraps
    • Nappies
    • Paper and cardboard
    • Recyclable material – put them in the yellow lidded bin

    Helpful Hints

    • No mangoes or fruit
    • No plastic bags
    • No hot ashes
    • Food waste cannot be collected with your garden waste bin, but it is great for home composting and worm farms.

  • CBD Bins

    Council Parks and Gardens Staff empty the bins in the Shires CBD's and parks on a regular basis (Monday to Friday). Please report any issues regarding public litter bins to Council's Customer Service Centre on (07) 4783 9800.

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    Council Parks and Gardens Staff empty the bins in the Shires CBD’s and parks on a regular basis (Monday to Friday). Please report any issues regarding public litter bins to Council’s Customer Service Centre on (07) 4783 9800.

  • ChemClear web

    ChemClear

    ChemClear is a program for the collection of unwanted agricultural and veterinary chemicals. Just register your chemicals for collection with ChemClear, then bring them to the Ayr Waste Transfer Station on the nominated day

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    The ChemClear is a program for the collection of unwanted, out of date, unlabelled and unknown agricultural and veterinary chemicals.

    Primary producers in the Burdekin will be able to dispose of any unwanted chemicals in June when ChemClear comes to town.

    Burdekin Shire Council Environment and Health Manager Tracy Jensen said the national program was an excellent way for farmers and graziers to dispose of rural chemicals in a safe and responsible manner.

    “All they have to do is register the chemicals for collection with ChemClear, then bring them to the Ayr Waste Transfer Station on the nominated day,” she said.

    “Producers need to lodge their registrations before the middle of April as only registered out-of-date or unwanted products will be collected.

    “All of the successful registrations are acknowledged by email or post and a reference number relating to each of Group 1 and 2 chemical registrations will be provided by ChemClear.

    “Group 1 chemicals are currently-registered products from participating manufacturers and are accepted free of charge, while Group 2 involves chemicals that are unlabelled, unregistered or obsolete, and include a fee-per-litre for disposal.”

    Miss Jensen said ChemClear worked hand-in-hand with councils across Queensland to remove unwanted and out-of-date agricultural and veterinary chemicals.

    “The last Queensland-wide collection was two years ago and I would urge local primary producers to take advantage of this year’s event,” she said.

    To register for the collection, call ChemClear on 1800 008 182 or log on to www.chemclear.com.au.

  • Commercial Premises

    Over one million tons, or $60 million worth of recyclable commercial materials are buried at landfills every year in Queensland alone. Visit the NOAHS ARK Website for Commercial Waste Minimisation and Exchange ideas.Waste minimisation aims to eliminate waste before it is produced and reduce its quantity and toxicity. Prevention is the primary goal, followed by reuse, recycling, treatment and appropriate disposal.

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    Commercial premises have options in relation to their waste collection with a choice of mobile garbage bins provided by Council or industrial bins provided by a private waste company.

    One of the most important things for commercial premises to remember is the more waste they can separate out for recycling the larger the savings they can make.    

    Mobile garbage bins

    Operators of commercial premises can contact Council if they would like to commence a new waste service or make an alteration to their current  service. Recycling and general 240L bins are available.

    Please note however that if you are not the owner of the property Council will require written authorisation from the rated owner of the property.

    Should an owner not agree with the additional service or charges Council may still be able to provide the extra waste service under an agreement (via debtors etc) for the tenants of the building. The tenants would then be responsible for all charges for the extra waste service.

    For more information please contact Council’s Customer Service Centre on 07 4783 9800.

    Industrial bins

    Council does not provide or empty industrial bins in the Burdekin Shire.  This service is provided by private waste contractors.

     

  • Kerbside waste collection service – new or problems

    Please contact Council's Customer Service Centre on 07 4783 9800 regarding your weekly kerbside collection if you need assistance.

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    Please contact Council’s Customer Service Centre on 4783 9800 regarding your weekly kerbside collection if you need assistance with any of the following matters:-

    • You have built a new residence or shed and require a new waste service for your property;
    • Your bin was not tipped;
    • Your bin has been stolen;
    • Your bin is cracked, broken, the lid has fallen off or is damaged, the wheels or axle are broken or damaged;
    • You need to order an extra bin service; and
    • You need to cancel a bin service.
  • Waste Collection Calendar – Recycle Week 1

    Waste is collected from the kerbside once a week for both domestic and commercial premesis. If you are in the Recycle Week 1 area, your recycle bin will be collected on odd numbered weeks and your Green Waste bin will be collected on even numbered weeks.

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    The Waste Collection Maps show which days your waste will be collected.

    The maps refer to Recycle Week 1 or Recycle Week 2. This refers to the week number that your recycle bin will be collected.

    Recycle Week 1 Area

    Red LidGeneral WasteCollected each week
    Yellow LidRecyclable WasteCollected fortnightly on odd numbered weeks
    Green LidGreen WasteCollected fortnightly on even numbered weeks
    (alternate week to recycling)
    September 2013
    WeekMoTuWeThFrSaSu
    351
    362345678
    379101112131415
    3816171819202122
    3923242526272829
    4030
    October 2013
    WeekMoTuWeThFrSaSu
    40123456
    4178910111213
    4214151617181920
    4321222324252627
    4428293031
    November 2013
    WeekMoTuWeThFrSaSu
    44123
    4545678910
    4611121314151617
    4718192021222324
    48252627282930
    December 2013
    WeekMoTuWeThFrSaSu
    481
    492345678
    509101112131415
    5116171819202122
    5223242526272829
    13031
    January
    WeekMoTuWeThFrSaSu
    112345
    26789101112
    313141516171819
    420212223242526
    52728293031
    February
    WeekMoTuWeThFrSaSu
    512
    63456789
    710111213141516
    817181920212223
    92425262728
    March
    WeekMoTuWeThFrSaSu
    912
    103456789
    1110111213141516
    1217181920212223
    1324252627282930
    1431
    April
    WeekMoTuWeThFrSaSu
    14123456
    1578910111213
    1614151617181920
    1721222324252627
    18282930
    May
    WeekMoTuWeThFrSaSu
    181234
    19567891011
    2012131415161718
    2119202122232425
    22262728293031
    June
    WeekMoTuWeThFrSaSu
    221
    232345678
    249101112131415
    2516171819202122
    2623242526272829
    2730
    July
    WeekMoTuWeThFrSaSu
    27123456
    2878910111213
    2914151617181920
    3021222324252627
    3128293031
    August
    WeekMoTuWeThFrSaSu
    31123
    3245678910
    3311121314151617
    3418192021222324
    3525262728293031
    September
    WeekMoTuWeThFrSaSu
    361234567
    37891011121314
    3815161718192021
    3922232425262728
    402930
    October
    WeekMoTuWeThFrSaSu
    4012345
    416789101112
    4213141516171819
    4320212223242526
    442728293031
    November
    WeekMoTuWeThFrSaSu
    4412
    453456789
    4610111213141516
    4717181920212223
    4824252627282930
    December
    WeekMoTuWeThFrSaSu
    491234567
    50891011121314
    5115161718192021
    5222232425262728
    1293031
  • Waste Collection Calendar – Recycle Week 2

    Waste is collected from the kerbside once a week for both domestic and commercial premesis. If you are in the Recycle Week 1 area, your recycle bin will be collected on odd numbered weeks and your Green Waste bin will be collected on even numbered weeks.

    Preview...Hide...

    The Waste Collection Maps show which days your waste will be collected.

    The maps refer to Recycle Week 1 or Recycle Week 2. This refers to the week number that your recycle bin will be collected.

    Recycle Week 2 Area

    Red LidGeneral WasteCollected each week
    Yellow LidRecyclable WasteCollected fortnightly on even numbered weeks
    Green LidGreen WasteCollected fortnightly on odd numbered weeks
    (alternate week to recycling)

     

    September 2013
    WeekMoTuWeThFrSaSu
    351
    362345678
    379101112131415
    3816171819202122
    3923242526272829
    4030
    October 2013
    WeekMoTuWeThFrSaSu
    40123456
    4178910111213
    4214151617181920
    4321222324252627
    4428293031
    November 2013
    WeekMoTuWeThFrSaSu
    44123
    4545678910
    4611121314151617
    4718192021222324
    48252627282930
    December 2013
    WeekMoTuWeThFrSaSu
    481
    492345678
    509101112131415
    5116171819202122
    5223242526272829
    13031
    January
    WeekMoTuWeThFrSaSu
    112345
    26789101112
    313141516171819
    420212223242526
    52728293031
    February
    WeekMoTuWeThFrSaSu
    512
    63456789
    710111213141516
    817181920212223
    92425262728
    March
    WeekMoTuWeThFrSaSu
    912
    103456789
    1110111213141516
    1217181920212223
    1324252627282930
    1431
    April
    WeekMoTuWeThFrSaSu
    14123456
    1578910111213
    1614151617181920
    1721222324252627
    18282930
    May
    WeekMoTuWeThFrSaSu
    181234
    19567891011
    2012131415161718
    2119202122232425
    22262728293031
    June
    WeekMoTuWeThFrSaSu
    221
    232345678
    249101112131415
    2516171819202122
    2623242526272829
    2730
    July
    WeekMoTuWeThFrSaSu
    27123456
    2878910111213
    2914151617181920
    3021222324252627
    3128293031
    August
    WeekMoTuWeThFrSaSu
    31123
    3245678910
    3311121314151617
    3418192021222324
    3525262728293031
    September
    WeekMoTuWeThFrSaSu
    361234567
    37891011121314
    3815161718192021
    3922232425262728
    402930
    October
    WeekMoTuWeThFrSaSu
    4012345
    416789101112
    4213141516171819
    4320212223242526
    442728293031
    November
    WeekMoTuWeThFrSaSu
    4412
    453456789
    4610111213141516
    4717181920212223
    4824252627282930
    December
    WeekMoTuWeThFrSaSu
    491234567
    50891011121314
    5115161718192021
    5222232425262728
    1293031

Who to Contact

For further information regarding waste collection please use any of the following contact methods and a Customer Service Officer will be able to help.

Please contact the Customer Service Centre using the Online Contact Form.

You can also contact the Customer Service Centre using one of the following methods.

Customer Service Centre
Location145 Young Street,
Ayr QLD 4807
Postal AddressPO Box 974
Ayr QLD 4807
Opening hours8am – 5pm, Monday to Friday (except Public Holidays)
Phone(07) 4783 9800 – Business hours
(07) 4783 9800 – After hours (the same number)
Fax(07) 4783 9999
SMS0437 886 008
Email
OnlineUse the Online Contact Form
Building Certification and Plumbing Officers
Early OpeningPlease phone (07) 4783 9942 if you need access the Building and Plumbing Department between 7am – 8am, Monday to Friday.
Media Enquiries
For all media enquiries please email
Compliments and Complaints
The Burdekin Shire Council is committed to an open and friendly relationship with members of our community.  Whether you’re telling us what we do well, or how we can improve, your feedback is important to us.

If you would like to provide a compliment or complaint regarding actions or decisions made by Council, or by one of our councillors or officers, please visit the
> Complaints, compliments and suggestions page.

Privacy Notice

We will only use personal information provided in your email to address the subject matter of your email. This may involve passing on your email to other areas within the council. We will not disclose your personal information to other government agencies, organisations or anyone else unless one of the following applies:

  • you consented to the disclosure
  • you would have a reasonable expectation that your personal information would be disclosed
  • it is required or authorised by law
  • it will prevent or lessen a serious threat to somebody’s life or health; and
  • the disclosure is reasonably necessary for a law enforcement activity.

Your emal address details will not be added to a mailing list. Email messages may be monitored by our information technology staff for system trouble-shooting and maintenance purposes.

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