Water Quality Sampling for Shire Residents

Council undertakes a water sampling service for Shire residents who are not connected to town water and may rely on rainwater or borewater for their household water supply.

Tests are carried out for residents who may be worried about the suitability of the water for human consumption.

The cost of the water testing can be found in Council’s Fees and Charges

Please note Council’s Officer will come on site to take the water sample as they have to sterilise the water tap and collect the sample in a sterile sample container.

WE CANNOT ACCEPT WATER SAMPLES OVER THE COUNTER

After the Officer takes the sample it is sent away for microbiological and chemical analysis testing and when the results are received a letter and information sheets will be forwarded to the customer. Microbiological tests take approximately 1 week to get results back but the chemical analysis results take approximately 1 month to come back.

For further information …

Please contact the Customer Service Centre using the Online Contact Form.

You can also contact the Customer Service Centre using one of the following methods.

Customer Service Centre
Location145 Young Street,
Ayr QLD 4807
Postal AddressPO Box 974
Ayr QLD 4807
Opening hours8am – 5pm, Monday to Friday (except Public Holidays)
Phone(07) 4783 9800 – Business hours
(07) 4783 9800 – After hours (the same number)
Fax(07) 4783 9999
SMS0437 886 008
Email
OnlineUse the Online Contact Form
 
Building Certification and Plumbing Officers
Early OpeningPlease phone (07) 4783 9942 if you need access the Building and Plumbing Department between 7am – 8am, Monday to Friday.
 
Media Enquiries
For all media enquiries please email
 
Compliments and Complaints
The Burdekin Shire Council is committed to an open and friendly relationship with members of our community.  Whether you’re telling us what we do well, or how we can improve, your feedback is important to us.If you would like to provide a compliment or complaint regarding actions or decisions made by Council, or by one of our councillors or officers, please visit the
> Complaints, compliments and suggestions page.

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