Regulations, Laws and Forms

Burdekin Shire Council

Laws and permits

The Burdekin Shire Council administers and enforces legislation and regulations around keeping of animals, noise, pollution, vegetation, fences and health and safety. Permits are sometimes required for these and other areas. Find out when permits are required and how to apply.

  • Abandoned Vehicles

    An abandoned vehicle is any unregistered motorised vehicle, trailer, caravan, horse float or similar found on any road or in any park or on other land under the control of Council, apparently abandoned or discarded.

    Preview...Hide...

    An abandoned vehicle is any unregistered motorised vehicle, trailer, caravan, horse float or similar found on any road or in any park or on other land under the control of Council, apparently abandoned or discarded.

    Process

    Council’s Environment and Health section will locate the vehicle and endeavour to determine if the vehicle is the property of a person through some form of identification, ie. number plates, VIN number or registration sticker.  A search will be conducted by Council in an attempt to determine the last known owner of the vehicle. Subsequently the owner will be notified that failure to effect removal of the vehicle within a period of seven (7) days will result in seizure and removal by Council.

    Following expiration of the specified period a further inspection will be conducted to determine if removal has taken place. Should this not be the case proceedings will be instigated to have the vehicle removed to a place of safe keeping.

    All abandoned unclaimed vehicles towed by Council are then stored to await auction. Auctions are held at the Council depot and advertised in the Advocate and Observer.

    Abandoned vehicles on private property are the responsibilty of the land owner.

    Further information

    If you are aware of an abandoned vehicle…

    Please contact the Customer Service Centre using the Online Contact Form.

    You can also contact the Customer Service Centre using one of the following methods.

    Customer Service Centre
    Location145 Young Street,
    Ayr QLD 4807
    Postal AddressPO Box 974
    Ayr QLD 4807
    Opening hours8am – 5pm, Monday to Friday (except Public Holidays)
    Phone(07) 4783 9800 – Business hours
    (07) 4783 9800 – After hours (the same number)
    Fax(07) 4783 9999
    SMS0437 886 008
    Email
    OnlineUse the Online Contact Form
     
    Building Certification and Plumbing Officers
    Early OpeningPlease phone (07) 4783 9942 if you need access the Building and Plumbing Department between 7am – 8am, Monday to Friday.
     
    Media Enquiries
    For all media enquiries please email
     
    Compliments and Complaints
    The Burdekin Shire Council is committed to an open and friendly relationship with members of our community.  Whether you’re telling us what we do well, or how we can improve, your feedback is important to us.If you would like to provide a compliment or complaint regarding actions or decisions made by Council, or by one of our councillors or officers, please visit the
    > Complaints, compliments and suggestions page.

    Privacy Notice

    We will only use personal information provided in your email to address the subject matter of your email. This may involve passing on your email to other areas within the council. We will not disclose your personal information to other government agencies, organisations or anyone else unless one of the following applies:

    • you consented to the disclosure
    • you would have a reasonable expectation that your personal information would be disclosed
    • it is required or authorised by law
    • it will prevent or lessen a serious threat to somebody’s life or health; and
    • the disclosure is reasonably necessary for a law enforcement activity.

    Your email address details will not be added to a mailing list. Email messages may be monitored by our information technology staff for system trouble-shooting and maintenance purposes.

  • Animals and Pet Management

    The primary aim of this unit is to work with the community, encouraging responsible pet ownership through public education programs and working together co-operatively with the community to achieve an amicable co-existing neighbourhood for all residents. This includes Animal Approvals, Animal Registration and dealing with Lost and Found Animals.  

    Preview...Hide...

    The primary aim of this unit is to work with the community, encouraging responsible pet ownership through public education programs and working together co-operatively with the community to achieve an amicable co-existing neighbourhood for all residents.

    This includes Animal Approvals, Animal Registration and dealing with Lost and Found Animals.

     

  • Business Regulations

    Laws and permits The Burdekin Shire Council administers and enforces legislation and regulations around health and safety. Permits are sometimes required for these and other areas. Find out when permits are required and how to apply.

    Preview...Hide...

    The Burdekin Shire Council administers and enforces both state and local legislation which has a focus on public health or safety. Licences or approvals are required for a number of activities, most of these are listed. 

     

    If you are not sure if the legislation applies to you please contact Council.

    Please contact the Customer Service Centre using the Online Contact Form.

    You can also contact the Customer Service Centre using one of the following methods.

    Customer Service Centre
    Location145 Young Street,
    Ayr QLD 4807
    Postal AddressPO Box 974
    Ayr QLD 4807
    Opening hours8am – 5pm, Monday to Friday (except Public Holidays)
    Phone(07) 4783 9800 – Business hours
    (07) 4783 9800 – After hours (the same number)
    Fax(07) 4783 9999
    SMS0437 886 008
    Email
    OnlineUse the Online Contact Form
     
    Building Certification and Plumbing Officers
    Early OpeningPlease phone (07) 4783 9942 if you need access the Building and Plumbing Department between 7am – 8am, Monday to Friday.
     
    Media Enquiries
    For all media enquiries please email
     
    Compliments and Complaints
    The Burdekin Shire Council is committed to an open and friendly relationship with members of our community.  Whether you’re telling us what we do well, or how we can improve, your feedback is important to us.If you would like to provide a compliment or complaint regarding actions or decisions made by Council, or by one of our councillors or officers, please visit the
    > Complaints, compliments and suggestions page.

    Privacy Notice

    We will only use personal information provided in your email to address the subject matter of your email. This may involve passing on your email to other areas within the council. We will not disclose your personal information to other government agencies, organisations or anyone else unless one of the following applies:

    • you consented to the disclosure
    • you would have a reasonable expectation that your personal information would be disclosed
    • it is required or authorised by law
    • it will prevent or lessen a serious threat to somebody’s life or health; and
    • the disclosure is reasonably necessary for a law enforcement activity.

    Your email address details will not be added to a mailing list. Email messages may be monitored by our information technology staff for system trouble-shooting and maintenance purposes.

  • Fact Sheets

    Useful and informative fact sheets about the region and council services are available online and from the Council Chambers in Ayr.

    Preview...Hide...

    Burdekin Shire Council has a number of useful and informative fact sheets which will be of interest to Burdekin residents as well as the general public.

    Printed copies are available for collection from the Burdekin Shire Council Chambers at 145 Young Street in Ayr.

    The following fact sheets can also be viewed online or downloaded and printed.

  • Forms

    Forms required to apply for council services, licenses and permits are available online and from the Council Chambers in Ayr.

    Preview...Hide...

    Forms required to apply for council services, licenses and permits are available from the Burdekin Shire Council Chambers at 145 Young Street in Ayr, or they can be downloaded and printed locally.  Once completed they should be returned to the Council (with any necessary fees) for processing.

  • Illegal Dumping

    Reports of illegal dumping can be made to Council's Customer Service Centre on (07) 4783 9800.

    Preview...Hide...

    Reports of illegal dumping can be made to Council’s Customer Service Centre on (07) 4783 9800. Once a report has been received the Enviroment and Health section will inspect the area to gather evidence to determine the person/s responsible.

    If the person responsible for illegal dumping cannot be found, Council or a private contractor will remove the offending waste.

    Council does not respond to illegal dumping found on private land.

  • Local Laws and Policies

    View Council's Local Laws and Policies.

    Preview...Hide...

    Council Policies

    Policies state Council’s intent, commitment or position on strategic issues and assist in informing the community and council officers on Council’s desired outcomes.

    Policies are approved and adopted by the council. 

    Administrative directives describe what the Chief Executive Officer (acting under the Local Government Act) considers to be appropriate in relation to specific issues arising out of either legislation or Council decisions. They generally relate to the implementation of the day-to-day operations of the council.

    If you cannot find what you need, please contact the Customer Service Centre by phoning 07 4783 9800.

    Local Laws

    Burdekin Shire Council has a number of local laws that relate to Burdekin residents and businesses as well as anyone visiting the area.  A copy of Council’s current local laws can be obtained from the Council Chambers, 145 Young Street Ayr, or accessed electronically via the links provided.

    The Local laws were approved and adopted by council on 26 June 2012.

    Disclaimer

    The material presented on this site is provided by the Burdekin Shire Council for information purposes only. Users should note electronic versions of local laws and subordinate local laws on this site are not recognised as the official or authorised version of the local laws and cannot be relied on in legal proceedings. The electronic versions are made available on the basis users remain responsible for satisfying themselves as to their accuracy, completeness and currency. 

  • Overgrown Allotments

    Overgrown allotments can harbour vermin and may also be a fire hazard.

    Preview...Hide...

    What is an overgrown allotment?

    Vacant land or domestic surrounds that, in the opinion of an Environmental Technical Officer, contains grass, weeds, plants or other vegetable growth in such quantity and in such condition to cause reasonable apprehension of danger by fire, or be likely to form a breeding place or harbourage for vermin, including reptiles.

    If you are aware of an overgrown allotment please contact us. When notifying Council of an overgrown allotment your name and address will be required together with the location of the offending property. NOTE: Personal details are treated confidentially.

    What action does Council take?

    An inspection is carried out to determine the extent of the breach. If the complaint is justified, a letter is issued to the owner asking them to clear the allotment to Council’s satisfaction within a period of seven (7) days.

    What happens in the event of non-compliance?

    If the owner fails to clear the land within the specified period, Council will serve a Public Health Notice giving them a further fourteen (14) days to carry out the required works.

    If the owner ignores Council’s correspondence, further legal action may be taken.

  • Registers Kept Open for Inspection

    Local Governments are required under legislation to maintain a register and to make the information in it available for public inspection. The following registers have been made available to the public.

    Preview...Hide...

    Local Governments are required under legislation to maintain a register and to make the information in it available for public inspection.  The following registers have been made available to the public and can be accessed either online or upon request.

    Accessible Online

    The following registers must be made available to the public and published on Council’s website.

    Accessible Upon Request

    The following registers are not required to be published on the website but must be made available to the public upon request.

    • Register of Delegations by Chief Executive Officer (S260 LGA09)
    • Register of Beneficial Enterprises (S41 LGA09)
    • Register of Roads (S74 LGA09)
    • Dog Registry (S179 Animal Management (Cats & Dogs) Act 2008)

    Please contact Council’s Customer Service Centre on (07) 4783 9800 or email to obtain a copy of the information.

  • Reports, Budgets and Plans

    A range of publications, reports, budgets and plans are available online and from the Council Chambers in Ayr.

    Preview...Hide...

    The Burdekin Shire Council has a range of publications, reports, budgets and plans available for you to download.

    Printed copies are available for collection from the Burdekin Shire Council Chambers at 145 Young Street in Ayr.  Please note that there may be a charge for some of the reports.

    The following can also be viewed online or downloaded and printed.

  • Right to Information

    Burdekin Shire Council is committed to protecting your privacy. This notice describes our privacy policy. By visiting Burdekin Shire Council's website, you are accepting the practices described in this Website Privacy and Security Statement. For the purposes of this statement, personal information refers to any information that may enable the identification of an individual visitor to the website.

    Preview...Hide...

    Right to Information was previously known as Freedom of Information (FOI).

    The Queensland Government’s approach is to allow the community a greater access to information held by both Queensland Government and Local Government and introduced two new pieces of legislation the Right to Information Act 2009 (“RTI”) and Information Act 2009 (“IP”):

    • The Right to Information Act 2009 – gives people the right to access documents or information held by council and encourages council to release documents unless they contain information which is exempt or which is contrary to the public interest.

         > Right to Information Act 2009

    • The Information Privacy Act 2009 – outlines how council should manage individuals’ personal information by providing fair collection and handling practices for personal information and also giving people the right to access and amend their own personal information held by council.
      > Information Privacy Act 2009

    Burdekin Shire Council is committed to making it easy for the community to access the information it holds and to the effective management of personal information it holds.

    Further information about Whole of Government policy and the relevant legislation is available from the Queensland Government.
    > Right to Information and Information Privacy website

    Did you know that you have the right to access information held by Council?

    Burdekin Shire Council collects and stores information about the region, properties, land, individuals, even animals. New legislation supports your access to much of this information, while maintaining appropriate access restrictions for personal or confidential information.

    What information is already available? – Council’s publication scheme

    The RTI Act requires Council to publish a list of information on its website that is routinely available to residents, known as a ‘publications scheme.’  The information in the publication scheme is grouped into seven classes:

    Charges for information

    There will be no charge for examining any publication scheme information contained on the council’s web site. However, there may be a charge if a large volume of printed material is required. You can request printed copies of any of the documents available in our publication scheme from our customer service centre.  You will be told about any photocopying charges at the time of your request.

    The cover price will be charged for any publications produced by the council for sale. Charges will be kept under review and there is no intention to charge for material that has previously been available for free.

    You can access a copy of Council’s Fees and Charges here.

    Disclosure log

    The disclosure log is a record of Right to Information (RTI) Applications with Burdekin Shire Council. The disclosure log identifies documents that have been released under the RTI act of a non-personal nature. Once documents have been released they are available for access without going through the RTI process. Click here to view the Disclosure Log for 2012/13.

    What is right to information?

    The Queensland Government recognises that the public has a right to know the information that is created and used by government on their behalf.

    The Right to Information reforms mean increased public access to government information. Access to information using legislation such as the Right to Information Act (RTI Act) and Information Privacy Act (IP Act) should be a` last resort’. RTI promotes a culture of openness, accountability and transparency, balanced with appropriate protection for certain information, including personal information. In practice, this means that information will be released unless, on balance, its release is contrary to public interest.

    What does RTI cover?

    The RTI Act covers document of a non-personal nature that cannot be accessed from another source, for example Council’s internet.

    RTI application

    • Works maintenance reports
    • Complaints
    • Diaries

    Public documents

    • Council reports
    • Minutes
    • Corporate Plan
    • Council budget
    • Development applications

    What is the Information Privacy Act?

    The Information Privacy Act 2009 (the IP Act) contains two sets of privacy principles, which regulate how personal information is collected, secured, used and disclosed by Queensland public sector agencies. There are 11 Information Privacy Principles (IPPs) for Queensland public sector agencies, and 9 National Privacy Principles (NPPs) for Queensland Health. Both the IPPs and NPPs are adapted from the Commonwealth Privacy Act 1988. The IP Act sets out a limited number of situations where the privacy principles will not apply, such as for law enforcement purposes.

    For further information, please reivew Council’s informational brochure:
    Burdekin Shire Council – Right to Information Fact Sheet

    What does the IP act cover?

    The IP Act also provides a formal mechanism for a person to apply to access or amend their own personal information. This mechanism, which is set out in chapter 3 of the IP Act, is intended to be a last resort. Agencies are encouraged to provide informal (administrative) access and amendment options to people wherever practicable.

    For further information, please reivew Council’s informational brochure:
    Burdekin Shire Council – Information Privacy Fact Sheet

    How to make an RTI application

    • Applications must submitted on the prescribed form. Download and print the RTI IP Access Application Form.
    • Payment of RTI fee of $41.90 must be paid at time of application.
    • Provide a specific description of the information you require.
    • Provide an address for notices of the Act to be sent to the applicant.
    • Application to be lodged to Burdekin Shire Council by post (PO Box 974, Ayr Q 4807) or in person.

    For more information on lodging an application go to the Queensland Government’s Right to Information website.

    Note: All RTI applications to Burdekin Shire Council must be submitted to Council by post or in person using the prescribed form.  If you are making an RTI application to a Queensland Government department only, you can apply online at their website.

    Accessing or Amending your personal details

Comments are closed.