If there is a stray animal in your area there are a number of things you can do.
Firstly, you should report the following details to Council:
- Your name and address
- A full description of the animal (eg. type, colour, breed, size)
- The identity and address of the owner of the animal (if possible).
We will then arrange for officers to patrol the area to capture the wandering animal.
If Council can identify the owner of a stray animal, they may be issued with an “on-the-spot” fine.
If Council cannot locate the animal or determine the owner, we suggest you contact us immediately the next time you see the animal, with as much information as possible.
Who to Contact
If there is a stray animal in your area…
Please contact the Customer Service Centre using the Online Contact Form.
You can also contact the Customer Service Centre using one of the following methods.
|Customer Service Centre|
|Location||145 Young Street,
Ayr QLD 4807
|Postal Address||PO Box 974
Ayr QLD 4807
|Opening hours||8am – 5pm, Monday to Friday (except Public Holidays)|
|Phone||07 4783 9800 – Business hours
07 4783 9800 – After hours (the same number)
|Fax||07 4783 9999|
|SMS||0437 886 008|
|Online||Use the Online Contact Form|
|Building Certification and Plumbing Officers|
|Early Opening||Please phone (07) 4783 9942 if you need access the Building and Plumbing Department between 7am – 8am, Monday to Friday.|