Food Safety

Each year, 5.4 million or 1 in 4 Australians get food poisoning and it is estimated that about two thirds of these cases come from commercial food premises.

Food poisoning can have serious health impacts and so it is important that food businesses ensure they store and handle food correctly so the food they serve to the community is safe to eat.

Does your business involve the selling, preparing or cooking of food for the public.  Do you have the correct licences and food certificates.  Find out more here.

  • Application for Food Licence

    Burdekin Shire Council licenses and inspection premises in accordance with the Food Act and uses Safe Food Australia - 2 nd edition January 2001 as the fit-out and operational guide on all food throughout the shire. For further information please consult with the Environment and Health section or take a look at the Food Standards of Australia and New [...]

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    Burdekin Shire Council licenses and inspection premises in accordance with the Food Act and uses Safe Food Australia – 2 nd edition January 2001 as the fit-out and operational guide on all food throughout the shire. For further information please consult with the Environment and Health section or take a look at the Food Standards of Australia and New Zealand site.

    Application Process For Constructing New Premises

    Prior to fitting-out or operating a food premises, ensure that you have followed these simple seven (7) steps.

    1. Step One:Confirm with Burdekin Shire Council’s Planning Department of any required:
      • Planning and building approvals;
      • Plumbing and drainage approvals;and/or
      • Trade waste approvals.
    2. Step Two:Complete all appropriate details on the following application forms. An Environmental Health Officer will be able to assist you with completing and submitting the form(s).
    3. Step Three: Submit the application, including at least two copies of plans and the Application Fee to the Environment and Health Department for approval.
    4. Step Four: Receive your conditional approval from both the Planning and Environment and Health Departments. Don’t hesitate to contact the Environmental Health Officer if you have any queries.
    5. Step Five: When you are close to completing the fit-out, phone the Environmental Health Officer and arrange a final inspection.
    6. Step Six:At your final inspection, the Environmental Health Officer will:
      1. Issue notices for any outstanding fit-out requirements;
      2. Give you an application form for your registration and licence; and
      3. Advise you of the Licence and Registration Fee required for your premises.
    7. Step Seven: Once your EHO has given you the go ahead to operate, submit your Licence and Registration application form, together with the Applicable Fees. Fees are waivered for Community/Charity Organisations.

    It will take approximately five working days for your licence and registration to be delivered to you via the mail.

    Your Application Process For Purchasing An Existing Premise

    Prior to purchasing an existing food business, it is always a good idea to arrange for an inspection by an Environmental Health Officer to assess all non compliances with the Food Act 2006 and Food Safety Standards.  A small fee is applicable for an inspection to be carried out.

    An application will need to be submitted to Council for a food business licence following a purchase.

    If you are purchasing an existing premise you will need to transfer the registration into your name and apply for a licence. This can be done using the Food Operators Licence Application Forms. Remember the licencee must satisfy the Skills and Knowledge requirements.

    It is recommended that you request an inspection to be carried out by an Environmental Health Officer to assess all defects or breaches of the Food Act 2006.  It allows a potential purchaser to know the work required to be done to the premises for full compliance with the Act to be met. Anything that is in breach of the Act is addressed before you take over as the new owner.

    An Environmental Health Officer will complete a Site Assessment Form and give you a written decision within five (5) working days of the inspection. A small fee is applicable for an inspection to be carried out.

    For further information or to book a Inspection, contact the Customer Service Centre on 07 4783 9800.

    Making Changes

    If you are thinking about making fit out changes to your food premises, make sure you let Council know beforehand and submit an application and plan of changes for approval.  Remember fore planning can save you time and money in the long run!

    Note: If It is important that you do not begin fit out of your premises until after you have received written approval from Council. Failure to do so may result in more time and money on your part!

    Skills And Knowledge

    The person/company applying for the licence must prove to the Environmental Health Officer that they have sufficient knowledge on food handling. To show this, the licensee can do one of three things:

    1. Complete a recognised food handler training course.
    2. Sit a short multiple choice exam at Environment and Health Services office. Each applicant can attempt the exam only once. A minimum pass of 20/20 for Part A and 25/30 for Part B is required to show competency.
    3. Produce certificates or similar, showing passes in basic food handling, sanitation and hygiene (equivalent to a national INT8 – occupational hygiene course)

    Food Handler Courses

    Contact any of the following to enrol in a course:

    Barrier Reef Institute of TAFE
    Phone: 4750-5244
    Axis Training Pty Ltd
    Phone: 4725-8822
    AQIS Training Services
    Phone: 4775-6310
    Future Skills
    Phone: 4755-1611

    Application for Food Business Licence

     

    “Food For Thought” Newsletter Series is distributed to all registered food premises throughout the Burdekin Shire. It is aimed at further educating food businesses on food safety and hygiene issues.

    For further information please contact the Customer Service Centre on 07 4783 9800.

  • Food Business Licensing Requirements

    The Food Act 2006 requires certain food businesses to be licensed annually with Council.

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    Licensing Requirements

    The Food Act 2006 requires certain food businesses to be licensed annually with Council.  Licensable food businesses are food businesses that:

    1. involves the manufacture of food; or
    2. is carried on by an entity other than a non-profit organisation and involves the sale of unpackaged food by retail; or
    3. is carried on by a non-profit organisation and involves the sale, on at least 12 days each financial year, of meals prepared by the organisation at a particular place.

    Mobile food premises and temporary food stalls are also required to be licensed if they fit any of the above categories.

    Under the Food Act 2006, licences cannot be transferred from one operator to another.  If an operator owns more than one food premises, each premises must be licensed individually.

    Food premises must be approved and licensed with Council before they can be operated from.

    Exemptions to licensing

    Certain food businesses are exempt from licensing requirements.  These include:

    • the production of primary produce under an accreditation granted under the Food Production (Safety) Act 2000 – including meat, diary, seafood and egg schemes
    • the handling or sale of fisheries resources under a buyer licence issued under the Fisheries Regulation 1995, except where the seafood is cooked
    • the sale of unpackaged snack food, such as biscuits, cakes, confectionary, nuts and potato chips that are not potentially hazardous food
    • the sale of whole fruit or vegetables
    • the sale of seeds, spices, dried or glazed fruit, dried herbs, tea leaves, coffee beans or ground coffee
    • the grinding of coffee beans
    • the sale of drinks (other than fruit or vegetable juice processed at the place of sale) including, for example, tea, coffee, soft drinks and alcohol
    • the sale of ice, including flavoured ice, such as slurpees and snow cones or bags of party ice
    • the provision of meals by a non-profit organization that are prepared by someone other than the organization and are stored and heated or otherwise prepared by the organization in accordance with the directions of the meal’s manufacturer
    • the sale of food, by a non-profit organization, that is prepared as part of an educational or training activity conducted by the organization involving food preparation, hospitality or catering.

    While these food businesses are exempt from the licensing requirements and associated provisions, such as food safety supervisors and food safety programs, they are still required to comply with all other aspects of the Food Act 2006 and the Food Standards Code, including the Food Safety Standards.  These food businesses may be inspected, if needed, and are subject to the same offences and enforcement methods as licensed food businesses.

    If you are unsure if your food business is required to be licensed, please contact Council’s Environmental Health Services on (07) 4783 9800 to discuss any requirements that may apply to you.

    Food Safety Factsheets

  • Food Premise Complaints

    Food Safety & Hygiene Each year, 5.4 million or 1 in 4 Australians get food poisoning and it is estimated that about two thirds of these cases come from commercial food premises. Food poisoning can have serious health impacts and so it is important that food businesses ensure they store and handle food correctly so [...]

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    Food Safety & Hygiene

    Each year, 5.4 million or 1 in 4 Australians get food poisoning and it is estimated that about two thirds of these cases come from commercial food premises.

    Food poisoning can have serious health impacts and so it is important that food businesses ensure they store and handle food correctly so the food they serve to the community is safe to eat.

    If you suspect food poisoning or unhygienic conditions please contact the Customer Service department on (07) 4783 9800, and an officer will help you with your complaint.

    All food providers must comply with strict legislation and we have fully qualified Environmental Health Officers who will investigate each enquiry.

    Legislation

    Food Act 2006:

    Ensures that food for sale is safe and suitable for human consumption to prevent misleading conduct relating to the sale of food and to apply the Food Safety Standards Code.  For a copy of the Food Act 2006 visit www.legislation.qld.gov.au

     Food Safety Standards (Chapter 3 of the Food Standards Code):

     Specific requirements for food businesses, handlers, premises and equipment to ensure that only safe and suitable food is sold in Australia.  For a copy of the Food Safety Standard visit www.foodstandards.gov.au

    Food Safety Training

    Under the provisions of the Food Act 2006, Food Safety Standard 3.2.2 Div 2 Clause 3 requires persons undertaking or supervising food handling operations to have appropriate skills and knowledge in food safety matters.

    In addition the Act also requires each licensed food business to nominate a Food Safety Supervisor. Please contact the below providers if you require accredited training to become a Food Safety Supervisor.

    Accredited Food Safety Training Courses

    Contact any of the following to enroll in an accredited course:

    Barrier Reef Institute of TAFE

    Ph: 4750 5244

    AQIS Training Services

    Ph: 4775 6310

    Future Skills

    Ph: 4755 1611

    CFT Qld (Online course)

    Ph: 1300 665 633

     

    Food Safety Supervisors and Food Safety Programs

    Food Safety Supervisors (FSS)

    As you may have been aware, the new food legislation Food Act 2006 made provision for every licensable food business in Queensland to have a Food Safety Supervisor (FSS).  This requirement will commence from 22 February 2008.

     

    All licensed food businesses will be required to nominate a Food Safety Supervisor, whose role is to ensure food hygiene and safety standards are achieved and maintained within the food business.  To be nominated as a food safety supervisor, a person must:

     

    • Hold a statement of attainment of specified competencies, issued by a Registered Training Organisation
    • Have the ability to supervise food handling in the food premises
    • Have the authority to supervise food handlers
    • Have skills and knowledge relating to food safety and identification of food safety hazards

     

    All new food businesses licensed after 22 February 2008 are required to notify Council of who the Food Safety Supervisor will be within 30 days of the issue of their licence.

    The list of Registered Training Organisations able to deliver the required training or conduct assessments for recognised prior learning can be located at:  www.ntis.gov.au.

    Council is also organising for some courses to be held here in the Burdekin in the near future. Please contact Environmental Health to register your interest.

    Nomination form for Food Safety Supervisors

    Fact sheet on Food Safety Supervisors

    Food Safety Programs (FSP)

    Under the Food Act 2006, high risk food businesses will be required to have a Food Safety Program in place by 22 February 2008.

    Council will advise all relevant food businesses of their requirements as the information becomes available.

    Food Safety Factsheets

    If you have a complaint in regards to a hygiene matter at a food premises operating in the Burdekin Shire please contact Council’s Customer Service Centre on (07) 4783 9800.

     

  • Food Safety Programs

    Under the Food Act 2006, high risk food businesses are required to have a Food Safety Program in place. Information on the type ofbusinesses that require a food safety program and the process is available here.

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    Under the Food Act 2006, high risk food businesses are required to have a Food Safety Program in place.

    High risk food businesses include those that:
    - undertake off site catering
    - undertake on site catering (functions with more than 200 people 12 or more times per year)
    - private hospitals
    - aged care facilities, including those providing respite
    - meals on wheels
    - child care centres & kindergartens

    Process

    The process can be broken down into the following steps:
    1. Prepare your food safety program in accordance with the Food Safety Standards and ensure it covers your businesses processes. Templates are available on the Queensland Health website or consultants can be engaged, at a cost, to assist you.
    2. The food safety program must be approved by a food safety auditor. (They will prepare a written document for submission to Council.)
    3. The program must now be accredited by Council. Complete the Application for Accreditation of Food Safety Program form, submit it to Council with the fee, two copies of your food safety program as well as the ‘Written Advice’ from the food safety auditor that approved the program.
    4. Council will issue a letter which will provide details on your responsibilities and the required frequency of audits.
    5. You are required to ensure your Food Safety Program reflects the activities of your business.  If you change processes or other information within the program you may need to have the changes/amended program approved and accredited again.

    Further information

    If you would like further information on food safety programs please contact Council’s Environmental Health Officers via

    Please contact the Customer Service Centre using the Online Contact Form.

    You can also contact the Customer Service Centre using one of the following methods.

    Customer Service Centre
    Location145 Young Street,
    Ayr QLD 4807
    Postal AddressPO Box 974
    Ayr QLD 4807
    Opening hours8am – 5pm, Monday to Friday (except Public Holidays)
    Phone(07) 4783 9800 – Business hours
    (07) 4783 9800 – After hours (the same number)
    Fax(07) 4783 9999
    SMS0437 886 008
    Email
    OnlineUse the Online Contact Form
    Building Certification and Plumbing Officers
    Early OpeningPlease phone (07) 4783 9942 if you need access the Building and Plumbing Department between 7am – 8am, Monday to Friday.
    Media Enquiries
    For all media enquiries please email
    Compliments and Complaints
    The Burdekin Shire Council is committed to an open and friendly relationship with members of our community.  Whether you’re telling us what we do well, or how we can improve, your feedback is important to us.

    If you would like to provide a compliment or complaint regarding actions or decisions made by Council, or by one of our councillors or officers, please visit the
    > Complaints, compliments and suggestions page.

    Privacy Notice

    We will only use personal information provided in your email to address the subject matter of your email. This may involve passing on your email to other areas within the council. We will not disclose your personal information to other government agencies, organisations or anyone else unless one of the following applies:

    • you consented to the disclosure
    • you would have a reasonable expectation that your personal information would be disclosed
    • it is required or authorised by law
    • it will prevent or lessen a serious threat to somebody’s life or health; and
    • the disclosure is reasonably necessary for a law enforcement activity.

    Your emal address details will not be added to a mailing list. Email messages may be monitored by our information technology staff for system trouble-shooting and maintenance purposes.

  • Food Safety Supervisors

    All licensed food businesses arerequired to nominate a Food Safety Supervisor, whose role is to ensure food hygiene and safety standards are achieved and maintained within the food business.

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    The Food Act 2006 requires every licensable food business in Queensland to have a Food Safety Supervisor (FSS). 

    All licensed food businesses are required to nominate a Food Safety Supervisor, whose role is to ensure food hygiene and safety standards are achieved and maintained within the food business.  To be nominated as a food safety supervisor, a person must:

    •  Hold a statement of attainment of specified competencies, issued by a Registered Training Organisation
    • Have the ability to supervise food handling in the food premises
    • Have the authority to supervise food handlers
    • Have skills and knowledge relating to food safety and identification of food safety hazards
    • Be reasonably available

     All new licensed food businesses are required to notify Council as to who the Food Safety Supervisor will be within 30 days of the issue of their licence.

    The list of Registered Training Organisations able to deliver the required training or conduct assessments for recognised prior learning can be located at:  www.ntis.gov.au.

    Further information…

    Please contact the Customer Service Centre using the Online Contact Form.

    You can also contact the Customer Service Centre using one of the following methods.

    Customer Service Centre
    Location145 Young Street,
    Ayr QLD 4807
    Postal AddressPO Box 974
    Ayr QLD 4807
    Opening hours8am – 5pm, Monday to Friday (except Public Holidays)
    Phone(07) 4783 9800 – Business hours
    (07) 4783 9800 – After hours (the same number)
    Fax(07) 4783 9999
    SMS0437 886 008
    Email
    OnlineUse the Online Contact Form
    Building Certification and Plumbing Officers
    Early OpeningPlease phone (07) 4783 9942 if you need access the Building and Plumbing Department between 7am – 8am, Monday to Friday.
    Media Enquiries
    For all media enquiries please email
    Compliments and Complaints
    The Burdekin Shire Council is committed to an open and friendly relationship with members of our community.  Whether you’re telling us what we do well, or how we can improve, your feedback is important to us.

    If you would like to provide a compliment or complaint regarding actions or decisions made by Council, or by one of our councillors or officers, please visit the
    > Complaints, compliments and suggestions page.

    Privacy Notice

    We will only use personal information provided in your email to address the subject matter of your email. This may involve passing on your email to other areas within the council. We will not disclose your personal information to other government agencies, organisations or anyone else unless one of the following applies:

    • you consented to the disclosure
    • you would have a reasonable expectation that your personal information would be disclosed
    • it is required or authorised by law
    • it will prevent or lessen a serious threat to somebody’s life or health; and
    • the disclosure is reasonably necessary for a law enforcement activity.

    Your emal address details will not be added to a mailing list. Email messages may be monitored by our information technology staff for system trouble-shooting and maintenance purposes.

  • Food Safety Training

    Council's Environmental Health Officers can provide 2 to 4 hour basic food handling training to staff in the food industry.  Training is also available for community organisations that fund raise selling food or particiapte in local events.  Training courses can be conducted at Council offices, or on-site depending on facilities available.   Please note that this training will [...]

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    Council’s Environmental Health Officers can provide 2 to 4 hour basic food handling training to staff in the food industry.  Training is also available for community organisations that fund raise selling food or particiapte in local events.  Training courses can be conducted at Council offices, or on-site depending on facilities available.  

    Please note that this training will result in a Certificate of Attendance being given to attendees however it is not an accredited course and does not meet the requirements for food safety supervisors.

     

     Accredited Food Safety Training Courses

    Below are a list of organisations that may provide the required training.  Please contact each organisation direct for more details:

    Barrier Reef Institute of TAFE

    Ph: 4750 5244

     AQIS Training Services

    Ph: 4775 6310

     Future Skills

    Ph: 4755 1611

    CFT Qld (Online course)

    Ph: 1300 665 633

  • Legislation

      Food Act 2006:  Ensures that food for sale is safe and suitable for human consumption to prevent misleading conduct relating to the sale of food and to apply the Food Safety Standards Code.  For a copy of the Food Act 2006 visit www.legislation.qld.gov.au  Food Safety Standards (Chapter 3 of the Food Standards Code):  Specific [...]

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    Food Act 2006:

     Ensures that food for sale is safe and suitable for human consumption to prevent misleading conduct relating to the sale of food and to apply the Food Safety Standards Code.  For a copy of the Food Act 2006 visit www.legislation.qld.gov.au

     Food Safety Standards (Chapter 3 of the Food Standards Code):

     Specific requirements for food businesses, handlers, premises and equipment to ensure that only safe and suitable food is sold in Australia.  For a copy of the Food Safety Standard visit www.foodstandards.gov.au

     

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