Technology Changes the Way Libraries Service the Community

“The times they are a-changin” – Bob Dylan could have been writing about the way residents are now using the Burdekin Library resources.

Burdekin Library Services Manager John Scott said the way modern libraries were being used by members had changed with the increasing technology available.

“Libraries are dynamic and you can no longer measure their success by the number of books borrowed,” he said.

“In these days of smart phones and ease of access to the internet, people are using libraries by accessing our blog, our Facebook and Twitter accounts.

“Libraries are also being used as a community hub, where people come to attend a program or to view a display, not necessarily to borrow books.

“Last year we ran 193 programs, such as Storytime, Baby Rhyme Time, art exhibitions and health education programs, which were attended by 3518 residents.”

Mr Scott said library membership in the Burdekin had also increased with 717 new memberships processed in 2011.

“This is a great result and shows that programs and services we offer are being embraced by residents,” he said.

“In an average month there are 71 people accessing the library catalogue from a mobile device and the time people are spending on the internet services here has increased from 1799 hours in 2010 to 3200 in 2011.

“Our new SirsiDynix Social Library Beta has been accessed 517 times since it went live on November 24, which is a great success.

“These figures show that technology is widening the scope of how people use our libraries and we at the Burdekin Library are continuing to source ways to provide that access.”

 Media contact:  John Scott 4783 9971

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