Ratepayers requiring a refund of a Credit Balance on their property need to fill in a Refund Request Form which can be found using the link below:

The completed form can be submitted to Council Customer Service Centre using one of the options listed below.

Customer Service Centre

Google Map
145 Young Street,
Ayr Qld 4807
Postal AddressPO Box 974
Ayr Qld 4807
Opening hours8am – 5pm, Monday to Friday (except Public Holidays)
(07) 4783 9800 – Business hours
(07) 4783 9800 – After hours (the same number)
Fax(07) 4783 9999

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