The owner of any lost cat or dog that is displayed on the Lost and Found page of the Council web site will have three working days to collect their animals.

After the third day the animal will be available for rehoming.  Anyone interested in rehoming an animal is to register their interest with Council before the end of the third working day.

If the animal is fit for rehoming, a fee to cover the cost of registration and microchipping must be paid to the Burdekin Shire Council prior to release and arrangements made for the animal to be desexed.  You will need to pay the desexing costs at your preferred veterinarian and provide evidence of payment prior to release.

Registration fees are located in Council’s fees and charges. Microchipping is at cost.

For rehoming of animals please contact Customer Service on (07) 4783 9800.


Rehoming Agencies

Council works with Burdekin Pet Rescue, working dog rescue and groups that focus on specific breeds to try and rehome animals that come through the pound.

Who to Contact

For more information about rehoming animals in the pound…

Please contact the Customer Service Centre using the Online Contact Form.

You can also contact the Customer Service Centre using one of the following methods.

Customer Service Centre

Google Map
145 Young Street,
Ayr Qld 4807
Postal AddressPO Box 974
Ayr Qld 4807
Opening hours8am – 5pm, Monday to Friday (except Public Holidays)
(07) 4783 9800 – Business hours
(07) 4783 9800 – After hours (the same number)
Fax(07) 4783 9999
OnlineUse the Online Contact Form

Building Certification and Plumbing Officers

Early OpeningPlease phone (07) 4783 9942 if you need to access the Building and Plumbing Department between 7am – 8am, Monday to Friday.

Media Enquiries

For all media enquiries please email

Compliments and Complaints

The Burdekin Shire Council is committed to an open and friendly relationship with members of our community. Whether you’re telling us what we do well, or how we can improve, your feedback is important to us.If you would like to provide a compliment or complaint regarding actions or decisions made by Council, or by one of our councillors or officers, please visit the
> Complaints, compliments and suggestions page.

Privacy Notice

We will only use personal information provided in your email to address the subject matter of your email. This may involve passing on your email to other areas within the council. We will not disclose your personal information to other government agencies, organisations or anyone else unless one of the following applies:

  • you consented to the disclosure
  • you would have a reasonable expectation that your personal information would be disclosed
  • it is required or authorised by law
  • it will prevent or lessen a serious threat to somebody’s life or health; and
  • the disclosure is reasonably necessary for a law enforcement activity.

Your email address details will not be added to a mailing list. Email messages may be monitored by our information technology staff for system trouble-shooting and maintenance purposes.

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