1 July 2018 to 30 June 2019

Unregistered cats and dogs must be registered prior to release. Discounted registration fees apply until 31 July each year. Animals not previously registered in the Burdekin Shire, that are being registered for the first time, have a discounted registration fee of $25 (maximum).

If an impounded animal is 8 weeks of age or older, was born after 1 July 2010, and does not hold a current microchip – the owner is required to provide a receipt from their local vet for the pre-payment of a micro-chipping consultation prior to the release of the animal. Microchipping by Council’s vet is $66 per animal. All animals that are impounded must be microchipped on release.

An Animal Holding Fee of $21.00 is charged per day for a cat or dog.
Please note different holding fees apply for other animals, see Council’s Fees and Charges using the link below:

All impoundment and release fees must be paid in full for animals to be released – instalment plans are not available.

* For rehoming of animals please visit the Rehoming an Animal page or contact Customer Service on (07) 4783 9800 for the Terms and Conditions prior to release.

Note: prices may be subject to change please enquire at Customer Service or phone (07) 4783 9800.

Release Fees

First release for all animals $98. Upon release the animal must be registered and microchipped plus a holding fee of $21.00 is applicable for every day or part day that a cat or dog is in Councils care.

Second & subsequent release for all animals $192.  A holding fee of $21.00 is applicable every day or part day that a cat or dog is in Councils care.

Who to Contact

For more information about animals in the pound…

Please contact the Customer Service Centre using the Online Contact Form.

You can also contact the Customer Service Centre using one of the following methods.

Customer Service Centre

Google Map
145 Young Street,
Ayr Qld 4807
Postal AddressPO Box 974
Ayr Qld 4807
Opening hours8am – 5pm, Monday to Friday (except Public Holidays)
(07) 4783 9800 – Business hours
(07) 4783 9800 – After hours (the same number)
Fax(07) 4783 9999
OnlineUse the Online Contact Form

Building Certification and Plumbing Officers

Early OpeningPlease phone (07) 4783 9942 if you need to access the Building and Plumbing Department between 7am – 8am, Monday to Friday.

Media Enquiries

For all media enquiries please email

Compliments and Complaints

The Burdekin Shire Council is committed to an open and friendly relationship with members of our community. Whether you’re telling us what we do well, or how we can improve, your feedback is important to us.If you would like to provide a compliment or complaint regarding actions or decisions made by Council, or by one of our councillors or officers, please visit the
> Complaints, compliments and suggestions page.

Privacy Notice

We will only use personal information provided in your email to address the subject matter of your email. This may involve passing on your email to other areas within the council. We will not disclose your personal information to other government agencies, organisations or anyone else unless one of the following applies:

  • you consented to the disclosure
  • you would have a reasonable expectation that your personal information would be disclosed
  • it is required or authorised by law
  • it will prevent or lessen a serious threat to somebody’s life or health; and
  • the disclosure is reasonably necessary for a law enforcement activity.

Your email address details will not be added to a mailing list. Email messages may be monitored by our information technology staff for system trouble-shooting and maintenance purposes.



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