Each year, 5.4 million or 1 in 4 Australians get food poisoning and it is estimated that about two thirds of these cases come from commercial food premises.

Food poisoning can have serious health impacts and so it is important that food businesses ensure they store and handle food correctly so the food they serve to the community is safe to eat.

Does your business involve the selling, preparing or cooking of food for the public.  Do you have the correct licences and food certificates.  Find out more here.

Application for Food Licence

Burdekin Shire Council licenses and inspection premises in accordance with the Food Act 2006 and the Food Standards of Australia and New Zealand. Application Process For Constructing New Premises Prior to commencing operation of a food premises it is recommended that you speak to Council’s Environmental Health Services, Town Planning and Engineering departments to find out [...]

Burdekin Shire Council licenses and inspection premises in accordance with the Food Act 2006 and the Food Standards of Australia and New Zealand.

Application Process For Constructing New Premises

Prior to commencing operation of a food premises it is recommended that you speak to Council’s Environmental Health Services, Town Planning and Engineering departments to find out what you need in regard to Health, Planning, Building, Plumbing and Trade  Waste  requirements.

Environmental Health Services will give you a comprehensive document regarding the specifications for the setup of a food premises, (Fit out Guide for fixed premises) which outlines everything you are required to do. Once you have plans put together they will need to be lodged with Town Planning and Engineering as well as Environmental Health Services for approval. When approval has been granted from Environmental Health Services, Building Certifier, Town Planning and Engineering you may commence building or fit out of your food premises. When this has been completed a final inspection from Environmental Health Services, Building Certifier, Plumbing Inspector and Town Planning and Engineering will be required.

After all approvals have been granted, and you have received your certificate for Food Licence, you may commence operation of your food business.

What you must submit to Burdekin Shire Council – Environmental Health Services

Application for Food Premises Plan Approval and Food Business Licence Application, including two copies of:

  • Site Plans (not less than 1:100) listing details of correct situation of property and real property description;
  • Floor Plans (not less than 1:50) listing details of layout for all benches, basins and equipment storage;
  • Sectional Elevation (not less than 1:25) to indicate details of finishes to walls, floors, ceilings, benches and storage.
  • Mechanical Exhaust Ventilation Plan (not less than 1:50) including all operational specifications.
  • Hydraulic Plans (not less than 1:50)
  • Transport Vehicle Plan (not less than 1:50) including layout of all the equipment, fixtures and fittings and the types of materials used
  • Full explanation of selected box/es in the Suitability of person to hold a licence section (if applicable).

Your Application Process For Purchasing An Existing Premise

Health compliance search

If you are purchasing an existing food premise, it is recommended that you request a health compliance search be completed, prior to purchase. A health compliance search will tell you:

  • What permits are current for the premises;
  • If there are any health fees associated with these permits that are outstanding;
  • If there are any outstanding requisitions from previous inspections;
  • If there are any structural requirements on the premises

Prior to purchasing an existing food business, it is always a good idea to arrange for an inspection by an Environmental Health Officer to assess all non compliances with the Food Act 2006 and Food Safety Standards.  A small fee is applicable for an inspection to be carried out.

If you are purchasing an existing premise you will apply for a license.

Remember the licencee must satisfy the Skills and Knowledge requirements.

Making Changes

If you are thinking about making fit out changes to your food premises, make sure you let Council know beforehand and submit an application and plan of changes for approval.  Remember fore planning can save you time and money in the long run!

Note: If It is important that you do not begin fit out of your premises until after you have received written approval from Council. Failure to do so may result in more time and money on your part!

Skills And Knowledge

The person/company applying for the licence must prove to the Environmental Health Officer that they have sufficient knowledge on food handling. To show this, the licensee can do one of three things:

  1. Complete a recognised food handler training course.
  2. Produce certificates or similar, showing passes in basic food handling, sanitation and hygiene (equivalent to a national INT8 – occupational hygiene course)

Food Handler Courses

Contact any of the following to enrol in a course:

Barrier Reef Institute of TAFE
Phone: 4750-5244
Axis Training Pty Ltd
Phone: 4725-8822
AQIS Training Services
Phone: 4775-6310
Future Skills
Phone: 4755-1611

 

For further information please contact the Customer Service Centre on 07 4783 9800.

Food Business Licensing Requirements

The Food Act 2006 requires certain food businesses to be licensed annually with Council.

Licensing Requirements

The Food Act 2006 requires certain food businesses to be licensed annually with Council.  Licensable food businesses are food businesses that:

  1. involves the manufacture of food; or
  2. is carried on by an entity other than a non-profit organisation and involves the sale of unpackaged food by retail; or
  3. is carried on by a non-profit organisation and involves the sale, on at least 12 days each financial year, of meals prepared by the organisation at a particular place.

Mobile food premises and temporary food stalls are also required to be licensed if they fit any of the above categories.

Under the Food Act 2006, licences cannot be transferred from one operator to another.  If an operator owns more than one food premises, each premises must be licensed individually.

Food premises must be approved and licensed with Council before they can be operated from.

Exemptions to licensing

Certain food businesses are exempt from licensing requirements.  These include:

  • the production of primary produce under an accreditation granted under the Food Production (Safety) Act 2000 – including meat, diary, seafood and egg schemes
  • the handling or sale of fisheries resources under a buyer licence issued under the Fisheries Regulation 1995, except where the seafood is cooked
  • the sale of unpackaged snack food, such as biscuits, cakes, confectionary, nuts and potato chips that are not potentially hazardous food
  • the sale of whole fruit or vegetables
  • the sale of seeds, spices, dried or glazed fruit, dried herbs, tea leaves, coffee beans or ground coffee
  • the grinding of coffee beans
  • the sale of drinks (other than fruit or vegetable juice processed at the place of sale) including, for example, tea, coffee, soft drinks and alcohol
  • the sale of ice, including flavoured ice, such as slurpees and snow cones or bags of party ice
  • the provision of meals by a non-profit organization that are prepared by someone other than the organization and are stored and heated or otherwise prepared by the organization in accordance with the directions of the meal’s manufacturer
  • the sale of food, by a non-profit organization, that is prepared as part of an educational or training activity conducted by the organization involving food preparation, hospitality or catering.

While these food businesses are exempt from the licensing requirements and associated provisions, such as food safety supervisors and food safety programs, they are still required to comply with all other aspects of the Food Act 2006 and the Food Standards Code, including the Food Safety Standards.  These food businesses may be inspected, if needed, and are subject to the same offences and enforcement methods as licensed food businesses.

If you are unsure if your food business is required to be licensed, please contact Council’s Environmental Health Services on (07) 4783 9800 to discuss any requirements that may apply to you.

Food Premise Complaints

Food Premise complaints Shire Environmental Health Officers administer the Queensland Food Act 2006 and Food Safety Standards, to ensure food businesses follow safety practices so that food is suitable to eat. If you believe you have become ill due to eating out at a food premises or eating takeaway food, please contact the Council contact centre as soon [...]

Food Premise complaints

Shire Environmental Health Officers administer the Queensland Food Act 2006 and Food Safety Standards, to ensure food businesses follow safety practices so that food is suitable to eat.

If you believe you have become ill due to eating out at a food premises or eating takeaway food, please contact the Council contact centre as soon as possible on 07 47839800.

You can also report a problem related to the hygiene and cleanliness of food premises.

Each year, 5.4 million or 1 in 4 Australians get food poisoning and it is estimated that about two thirds of these cases come from commercial food premises.

Food poisoning can have serious health impacts and so it is important that food businesses ensure they store and handle food correctly so the food they serve to the community is safe to eat.

 

Food Safety Programs

Under the Food Act 2006, high risk food businesses are required to have a Food Safety Program in place. Information on the type ofbusinesses that require a food safety program and the process is available here.

A food safety program is a documented system that identifies the food safety hazards in the handling of food in a food business and details the way the hazards will be controlled in that business.

An appropriate and well implemented food safety program can help a food business:

  • ensure food for sale is safe.
  • manage their operations better through improved record keeping and cost control.
  • demonstrate that all due diligence was exercised in the preparation and sale of food.

Food safety program eligibility

Licensable food businesses are required to have an accredited food safety program if:

  • the food business involves off-site catering.
  • the primary activity of the food business is on-site catering at the premises stated in the license.
  • the primary activity of the food business is on-site catering at part of the premises stated in the license to cater to 200 or more people on 12 or more occasions in any 12 month period.
  • the food business is carried on as part of the operations of a private hospital or otherwise processes or serves potentially hazardous food to six or more vulnerable people.

Compliance

1. Prepare your food safety program in accordance with the Food Safety Standards and ensure it covers your businesses processes. Templates are available on the Queensland Health website or consultants can be engaged, at a cost, to assist you.
2. The food safety program must be approved by a food safety auditor. (They will prepare a written document for submission to Council.)
3. The program must now be accredited by Council. Complete the Application for Accreditation of Food Safety Program form, submit it to Council with the fee, two copies of your food safety program as well as the ‘Written Advice’ from the food safety auditor that approved the program.
4. Council will issue a letter which will provide details on your responsibilities and the required frequency of audits.
5. You are required to ensure your Food Safety Program reflects the activities of your business.  If you change processes or other information within the program you may need to have the changes/amended program approved and accredited again.

Remember – Once your food safety program has been accredited by your local government you need to comply with the processes outlined in your program.

You are also required to:

  • keep a copy of the accredited food safety program at the premises of the food business.  This should be kept available for inspection by employees in the food business.
  • organise your first compliance audit within six months of the food safety program being accredited. The audit must be conducted by an auditor approved under the Act.
  • organise regular audits at the frequency specified by the local government that accredited the food safety program.

Further information

If you would like further information on food safety programs please contact Council’s Environmental Health Officers via

Please contact the Customer Service Centre using the Online Contact Form.

You can also contact the Customer Service Centre using one of the following methods.

Customer Service Centre

Location
Google Map
145 Young Street,
Ayr Qld 4807
Postal AddressPO Box 974
Ayr Qld 4807
Opening hours8am – 5pm, Monday to Friday (except Public Holidays)
Phone
Call
(07) 4783 9800 – Business hours
(07) 4783 9800 – After hours (the same number)
Fax(07) 4783 9999
Email
OnlineUse the Online Contact Form

Building Certification and Plumbing Officers

Early OpeningPlease phone (07) 4783 9942 if you need to access the Building and Plumbing Department between 7am – 8am, Monday to Friday.

Media Enquiries

For all media enquiries please email

Compliments and Complaints

The Burdekin Shire Council is committed to an open and friendly relationship with members of our community. Whether you’re telling us what we do well, or how we can improve, your feedback is important to us.If you would like to provide a compliment or complaint regarding actions or decisions made by Council, or by one of our councillors or officers, please visit the
> Complaints, compliments and suggestions page.

Privacy Notice

We will only use personal information provided in your email to address the subject matter of your email. This may involve passing on your email to other areas within the council. We will not disclose your personal information to other government agencies, organisations or anyone else unless one of the following applies:

  • you consented to the disclosure
  • you would have a reasonable expectation that your personal information would be disclosed
  • it is required or authorised by law
  • it will prevent or lessen a serious threat to somebody’s life or health; and
  • the disclosure is reasonably necessary for a law enforcement activity.

Your email address details will not be added to a mailing list. Email messages may be monitored by our information technology staff for system trouble-shooting and maintenance purposes.

Food Safety Supervisors

All licensed food businesses arerequired to nominate a Food Safety Supervisor, whose role is to ensure food hygiene and safety standards are achieved and maintained within the food business.

 

From 1 July 2007, a licensee must ensure that they have a food safety supervisor for the food business under the licence. The licensee may be the food safety supervisor and may have more than one food safety supervisor for the food business. The licensee must ensure the food safety supervisor is reasonably available to be contacted by the Local Government while the food business if open for business.

The licensee must advise the Local Government of the contact details of each food safety supervisor for the food business within 30 days after the licence is issued.

If the food safety supervisor for the food business changes, the licensee must advise the Local Government of the contact details of the new food safety supervisor within 14 days. The licensee must also advise Local Government of a person ceasing to be a food safety supervisor within 14 days. Any changes to the food safety supervisors contact details must also be provided within 14 days of the change.

To be nominated as a food safety supervisor, a person must:

  • Hold a statement of attainment of specified competencies, issued by a Registered Training Organisation
  • Have the ability to supervise food handling in the food premises
  • Have the authority to supervise food handlers
  • Have skills and knowledge relating to food safety and identification of food safety hazards
  • Be reasonably available

The list of Registered Training Organisations able to deliver the required training or conduct assessments for recognised prior learning can be located at:  www.ntis.gov.au.

Further information…

Please contact the Customer Service Centre using the Online Contact Form.

You can also contact the Customer Service Centre using one of the following methods.

Customer Service Centre

Location
Google Map
145 Young Street,
Ayr Qld 4807
Postal AddressPO Box 974
Ayr Qld 4807
Opening hours8am – 5pm, Monday to Friday (except Public Holidays)
Phone
Call
(07) 4783 9800 – Business hours
(07) 4783 9800 – After hours (the same number)
Fax(07) 4783 9999
Email
OnlineUse the Online Contact Form

Building Certification and Plumbing Officers

Early OpeningPlease phone (07) 4783 9942 if you need to access the Building and Plumbing Department between 7am – 8am, Monday to Friday.

Media Enquiries

For all media enquiries please email

Compliments and Complaints

The Burdekin Shire Council is committed to an open and friendly relationship with members of our community. Whether you’re telling us what we do well, or how we can improve, your feedback is important to us.If you would like to provide a compliment or complaint regarding actions or decisions made by Council, or by one of our councillors or officers, please visit the
> Complaints, compliments and suggestions page.

Privacy Notice

We will only use personal information provided in your email to address the subject matter of your email. This may involve passing on your email to other areas within the council. We will not disclose your personal information to other government agencies, organisations or anyone else unless one of the following applies:

  • you consented to the disclosure
  • you would have a reasonable expectation that your personal information would be disclosed
  • it is required or authorised by law
  • it will prevent or lessen a serious threat to somebody’s life or health; and
  • the disclosure is reasonably necessary for a law enforcement activity.

Your email address details will not be added to a mailing list. Email messages may be monitored by our information technology staff for system trouble-shooting and maintenance purposes.

Food Safety Training

Council's Environmental Health Officers provide 2 hour basic food handling training to staff in the food industry twice a year.  Training is also available for community organisations that fund raise selling food or particiapte in local events on request.  Training courses are conducted at Council offices. Please note that this training will result in a Certificate of Attendance being [...]

Council’s Environmental Health Officers provide 2 hour basic food handling training to staff in the food industry twice a year.  Training is also available for community organisations that fund raise selling food or particiapte in local events on request.  Training courses are conducted at Council offices.

Please note that this training will result in a Certificate of Attendance being given to attendees however it is not an accredited course and does not meet the requirements for food safety supervisors.

Accredited Food Safety Training Courses

Below are a list of organisations that may provide the required training.  Please contact each organisation direct for more details:

Barrier Reef Institute of TAFE

Ph: 4750 5244

AQIS Training Services

Ph: 4775 6310

Future Skills

Ph: 4755 1611

CFT Qld (Online course)

Ph: 1300 665 633

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