The Food Act 2006 requires every licensable food business in Queensland to have a Food Safety Supervisor (FSS). 

All licensed food businesses are required to nominate a Food Safety Supervisor, whose role is to ensure food hygiene and safety standards are achieved and maintained within the food business.  To be nominated as a food safety supervisor, a person must:

  •  Hold a statement of attainment of specified competencies, issued by a Registered Training Organisation
  • Have the ability to supervise food handling in the food premises
  • Have the authority to supervise food handlers
  • Have skills and knowledge relating to food safety and identification of food safety hazards
  • Be reasonably available

 All new licensed food businesses are required to notify Council as to who the Food Safety Supervisor will be within 30 days of the issue of their licence.

The list of Registered Training Organisations able to deliver the required training or conduct assessments for recognised prior learning can be located at:

Further information…

Please contact the Customer Service Centre using the Online Contact Form.

You can also contact the Customer Service Centre using one of the following methods.

Customer Service Centre

Google Map
145 Young Street,
Ayr Qld 4807
Postal AddressPO Box 974
Ayr Qld 4807
Opening hours8am – 5pm, Monday to Friday (except Public Holidays)
(07) 4783 9800 – Business hours
(07) 4783 9800 – After hours (the same number)
Fax(07) 4783 9999
SMS0437 886 008
OnlineUse the Online Contact Form

Building Certification and Plumbing Officers

Early OpeningPlease phone (07) 4783 9942 if you need to access the Building and Plumbing Department between 7am – 8am, Monday to Friday.

Media Enquiries

For all media enquiries please email

Compliments and Complaints

The Burdekin Shire Council is committed to an open and friendly relationship with members of our community. Whether you’re telling us what we do well, or how we can improve, your feedback is important to us.If you would like to provide a compliment or complaint regarding actions or decisions made by Council, or by one of our councillors or officers, please visit the
> Complaints, compliments and suggestions page.

Privacy Notice

We will only use personal information provided in your email to address the subject matter of your email. This may involve passing on your email to other areas within the council. We will not disclose your personal information to other government agencies, organisations or anyone else unless one of the following applies:

  • you consented to the disclosure
  • you would have a reasonable expectation that your personal information would be disclosed
  • it is required or authorised by law
  • it will prevent or lessen a serious threat to somebody’s life or health; and
  • the disclosure is reasonably necessary for a law enforcement activity.

Your email address details will not be added to a mailing list. Email messages may be monitored by our information technology staff for system trouble-shooting and maintenance purposes.

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