From 1 July 2007, a licensee must ensure that they have a food safety supervisor for the food business under the licence. The licensee may be the food safety supervisor and may have more than one food safety supervisor for the food business. The licensee must ensure the food safety supervisor is reasonably available to be contacted by the Local Government while the food business if open for business.

The licensee must advise the Local Government of the contact details of each food safety supervisor for the food business within 30 days after the licence is issued.

If the food safety supervisor for the food business changes, the licensee must advise the Local Government of the contact details of the new food safety supervisor within 14 days. The licensee must also advise Local Government of a person ceasing to be a food safety supervisor within 14 days. Any changes to the food safety supervisors contact details must also be provided within 14 days of the change.

To be nominated as a food safety supervisor, a person must:

  • Hold a statement of attainment of specified competencies, issued by a Registered Training Organisation
  • Have the ability to supervise food handling in the food premises
  • Have the authority to supervise food handlers
  • Have skills and knowledge relating to food safety and identification of food safety hazards
  • Be reasonably available

The list of Registered Training Organisations able to deliver the required training or conduct assessments for recognised prior learning can be located at:

Further information…

Please contact the Customer Service Centre using the Online Contact Form.

You can also contact the Customer Service Centre using one of the following methods.

Customer Service Centre

Google Map
145 Young Street,
Ayr Qld 4807
Postal AddressPO Box 974
Ayr Qld 4807
Opening hours8am – 5pm, Monday to Friday (except Public Holidays)
(07) 4783 9800 – Business hours
(07) 4783 9800 – After hours (the same number)
Fax(07) 4783 9999
OnlineUse the Online Contact Form

Building Certification and Plumbing Officers

Early OpeningPlease phone (07) 4783 9942 if you need to access the Building and Plumbing Department between 7am – 8am, Monday to Friday.

Media Enquiries

For all media enquiries please email

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The Burdekin Shire Council is committed to an open and friendly relationship with members of our community. Whether you’re telling us what we do well, or how we can improve, your feedback is important to us.If you would like to provide a compliment or complaint regarding actions or decisions made by Council, or by one of our councillors or officers, please visit the
> Complaints, compliments and suggestions page.

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