We have provided a list of Emergency Contact Numbers for the Burdekin area. Prepare your household each “wet season” and add your own important numbers to the bottom of the page.
You can print off a list that can be left near the phone or on the fridge where household members can find it in an emergency.
- Emergency Contact Numbers - (pdf 3.31 MB)
EMERGENCY | |
| Police, Fire and Ambulance | 000 |
| or from mobiles | 112 |
| Police (non emergency) | 131 444 |
| SES | 132 500 www.ses.qld.gov.au |
| Burdekin Shire Council | 07 4783 9800 www.burdekin.qld.gov.au |
| Burdekin Local Disaster Management Group | www.facebook.com/BurdekinDCC |
| Bureau of Meteorology | www.bom.gov.au |
| Weather and warnings | 1300 659 210 – Select Option 3 |
| Cyclone warnings | 1300 659 212 |
| Bushfire warnings | www.fire.qld.gov.au |
ROAD CONDITIONS | |
| Department of Transport & Main Roads | 13 19 40 www.131940.qld.gov.au |
| Burdekin Shire Council * | 07 4783 9800 www.burdekin.qld.gov.au |
| * where possible, Council will provide an update on local road conditions | |
RADIO | |
| 630AM ABC North Queensland | www.abc.net.au/northqld |
| 97.1 FM Sweet FM | www.sweetfm.com.au |
| 102.3FM Townsville | www.4tofm.com.au |
| 103.9FM Triple T | www.triplet.com.au |
ELECTRICITY AND GAS | |
| Ergon Energy | www.ergon.com.au |
| For emergencies | 13 16 70 |
| To report a fault | 13 22 96 |
| Origin Energy (gas leaks only) | 13 35 74 |
TELECOMMUNICATIONS | |
| Optus faults | 13 13 44 |
| Telstra faults | 13 22 03 |
| NBN customers please note: NBN services require a power source at both the exchange and customer end to operate. So even if you have a backup power supply within your premises, you may lose telephone and internet services during power outages. | |
EMERGENCY WARNINGS | |
| For more information: | www.emergencyalert.gov.au |
| Australia’s national telephone warning system – Emergency Alert – sends messages to mobile phones and landlines within a geographical area to advise of a disaster or emergency. It works across all carriers, you don’t need to be on a mobile plan to receive messages, and you don’t have to register for them. | |
OTHER CONTACTS | |
| Australian Government Emergency Information Line | 180 2266 www.disasterassist.gov.au |
| Burdekin Community Association | 07 4783 3744 |
| Centrelink | www.centrelink.gov.au |
| Department of Communities Community Recovery | 1800 173 349 |
| Department of Housing | 1800 806 197 |
| GIVIT (Emergency Donations) | www.givit.org.au |
| Legal Aid (Assistance with insurance claims) | 1300 651 188 www.legalaid.qld.gov.au |
| Lifeline – Counselling | 13 11 14 www.lifeline.org.au |
| Wildlife Care NQ | 0414 717 374 |
| Queensland Disaster Management Services | www.disaster.qld.gov.au |
| Red Cross – Nth Qld Volunteer Services | 07 4759 6111 www.redcross.org.au |
| RSPCA | 07 4774 5130 www.rspcaqld.org.au |
| Volunteering North Queensland | 07 4725 5990 |
| Volunteer Community Recovery Coordination Group – Pre and Post Disaster Volunteering | 07 4725 5990 |
