Residents can report incidences of discoloured water in the Burdekin Shire water reticulation systems by contacting Council on (07) 4783 9800 – 24 hours a day, seven days a week.

Council provides a Customer Service System that enables residents to report water or wastewater system faults, and arrange to have these fixed promptly.

System faults include incidences of discoloured water, loss of water supply, water main breaks and leaking or damaged water meters.

Council offers an after hours emergency service for water and wastewater problems. If you have any problems after hours please call (07) 4783 9800 and follow the prompts.

This Council service does not include repairing faults associated with water and waste water plumbing within your property.

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