Customer Service Centre

Online Contact Form

Compliments and Complaints

The Burdekin Shire Council is committed to an open and friendly relationship with members of our community.  Whether you're telling us what we do well, or how we can improve, your feedback is important to us.  For further information about how to lodge a request for service, submit a compliment for one of our staff or raise an administrative action complaint please visit the Compliments, Complaints and Suggestions page.  

Privacy Notice

We will only use personal information provided in your email to address the subject matter of your email.  This may involve passing on your email to other areas within the Council.  We will not disclose your personal information to other government agencies, organisations or anyone else unless one of the following applies:  

• You consented to the disclosure.
• You would have a reasonable expectation that your personal information would be disclosed.
• It is required or authorised by law. 
• It will prevent or lessen a serious threat to somebody's life or health; and 
• The disclosure is reasonable necessary for a law enforcement activity.  

Your email address details will not be added to a mailing list.  Email messages may be monitored by our Information Technology staff for system trouble-shooting and maintenance purposes.