Water

Damaged or Broken Water Meters

Reporting damaged or broken water meters, including emergency after-hours service

Discoloured Water

Reporting discoloured (dirty) water to Council

Drinking Water Quality Management Plan

Our requirements under the Water Supply (Safety and Reliability) Act 2008 for drinking water

Hire of Metered Standpipe for Swimming Pool Filling

What you need to know if you wish to fill a swimming pool from a hydrant connected to the Council water network

How to Read Your Water Meter and Find Water Leaks

Information explaining how to read your water meter, how to perform an overnight leakage test, and what to do if you have a leak

Installation of Bores

More information about bore drilling in Queensland

Key Performance Indicators - Water and Wastewater

Water and wastewater key performance indicators reporting requirements

New Water Service or Changes to Existing Water Services

What you need to do if you require a new service or change to an existing service

Water Billing

How we bill our residents for water access and consumption

Water - Conservation

Understanding your responsibilities when it comes to conserving water

Water Quality Sampling

As a Registered Water Service Provider Burdekin Shire Council performs regular water quality testing

Water Quality Sampling for Shire Residents

If you are concerned about the suitability of your water for human consumption, private water sampling can be conducted on your property by Council

Water - Shared Rights and Responsibilities

Understanding Council's and your own rights and responsibilities when it comes to water and wastewater services

Water Restrictions

Stage 1 Water Restrictions are required from 7 November for 30 days while Council completes critical upgrade works connecting the 10 ML storage tank to the new South Ayr Filtration Plant.

Burdekin Shire Council advises that Level 1 water restrictions will be implemented in the Giru area from Monday 13 April 2026 for approximately two weeks, while essential maintenance works are undertaken at the Cungulla Treatment Plant.