Membership
Joining
Library membership is free to all Queensland residents with photo I.D. and proof of address (eg. driver's license, healthcare card, electricity bill, etc).
Children under the age of 18 must be endorsed by a parent or guardian with identification (eg. Medicare card which lists the adult's and child's name).
Library members can use the free Library Members Wi‑Fi network and receive one hour of free computer access each day.
Visitor Membership
International and interstate visitors are eligible to join as a Visitor member for a non-refundable charge of $25.00 - photo I.D. (eg. passport/license) and proof of current address required.
Visitor members can use the free Library Members Wi‑Fi network and receive one hour of free computer access each day.
Online Membership
If you don't want to borrow items from the library's physical collections, you can join as an Online member to access the library's digital collections only. Digital materials are available through BorrowBox, Hoopla, and Libby by OverDrive. For more information on these products, visit the library's webpages on eLibrary.
To join as an online member, visit the catalogue and select the "Sign Up" option from the top right side of the page. Complete the online form and you can begin borrowing immediately.
Should you want to borrow from the library's physical collections, it's easy to update your details by visiting the library and providing suitable I.D. (photo I.D. and proof of address) to library staff.
Borrowing
All library members (except for Online and Visitor members) may borrow 20 items for 4 weeks.
Visitor members may borrow 4 items for 4 weeks.
Items may be renewed once unless they are reserved or overdue by more than two months. Members are responsible for managing their own loans and renewals.
Members with items that are over 2 months' overdue are billed for the replacement costs of the items.
It is an expectation that items will be returned in the same condition in which they are borrowed. Please see library staff if you have any concerns about the condition of items you borrow or have returned. A replacement cost will be charged for items returned irreparably damaged unless there are exceptional circumstances.
Members with outstanding library charges are unable to borrow new items and are limited to 15 minutes of computer/internet use per day. Item replacement cost charges are removed upon return of the item in good condition. Full membership privileges are restored when all items are returned and/or all charges are paid.
Please contact library staff if you have any queries about your loans and/or any charges.
Renewing
You can renew your loans via phone, in person or online.
To renew your items online, log in via the catalogue with your library card number and password (your date of birth - DDMMYYYY).
Items are unable to be renewed more than once, if there is a reservation on an item, or if they are overdue by more than two months, unless there are exceptional circumstances e.g. illness.
Please contact library staff if you require any assistance managing your loans.
Returning
Borrowed items can be returned to the circulation desk during opening hours. Items can be returned out of opening hours via external after-hours return chutes.
Library Communications
The library sends reminders about reservations or overdue items via letter, email or SMS messaging.
Please keep your contact details updated. To update your contact details, log in via the catalogue with your library card number and password (your date of birth - DDMMYYYY), Then click on your name at the top right corner and choose "account" from the drop-down menu. Click "edit my details" to access and make changes. You can also contact the library via phone or in person to update your details.